Global Partner Operations Specialist
hace 8 horas
AspenTech Partner Enablement Role
This position is responsible for executing processes required to enable partners externally, educating internal teams about the partner business, and assisting with the recording, tracking, and reporting to grow the partner business at AspenTech.
Your Responsibilities
- Execute enablement plans, business processes, tools, and technology solutions to enhance partner operations and partner experience.
- Develop partner competency definitions working jointly with AspenTech Training team, and develop and fill partner training schedule.
- Drive activities required to enhance the Partner Portal, in collaboration with IT and Partner Marketing.
- Execute key aspects of partner operations, including partner contracts and legal, partner profiles and communications, partner compensation and incentives, and partner program compliance tracking and reporting.
- Implement and manage reporting tools to support our partner and alliance managers.
- Track exceptions to help inform policy updates and maintain a decision log for consistency.
Requirements
- Highly motivated to operationalize a world-class partner program that operates globally, at scale, across multiple routes to market.
- Detail-oriented, hard-working, diligent, execution-oriented, good at prioritizing among a wide range of daily responsibilities.
- Service-orientation balanced by business acumen, with outstanding business constituent-facing communication and presentation skills.
- Outstanding team player with ability to maintain positive cross-functional working relationships.
- Ability to think logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and propose solutions that address expressed needs.
- Experience defining, refining, and implementing sales processes, procedures, and policies.
- BA/BS degree required, with 5 years of prior experience in channel operations or sales operations.
- Good understanding of channel/partner ecosystems and its different business models.
- Prior experience with partner enablement or partner operations functions.
- Experience within a high-growth, technology company would be highly beneficial.
- Able to operate successfully in a lean and fast-paced organization.
- Experience with a Sales CRM system, specifically Salesforce.
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