Customer Service Representative with Strong Communication Skills

hace 2 meses


Tijuana, Baja California, México Viamericas A tiempo completo

We are Viamericas, a financial services company that caters to migrants. We're looking for our next bilingual telephone customer service representatives.

**Job Summary:**

As a member of our team, you will be responsible for handling inbound and outbound calls in English, providing information, and resolving client queries and issues.

**Key Responsibilities:**

  • Type in data provided directly from customers via data entry.
  • Take Inbound and outbound calls in English, offering excellent customer service skills.

**Benefits Package:**

We offer an attractive salary of $4,000.00 Mexican pesos net per week, which is one of the highest in the industry.

Other benefits include:

  • Fully paid training.
  • Transportation bonus.
  • All law benefits from day one.
  • Monthly quality and efficiency bonuses.
  • Three meals per week, fully paid by the company.
  • Job stability with a permanent employment contract.
  • Growth opportunities within the company.

**Requirements:**

To succeed in this role, you will need:

  • Intermediate to Advanced English language skills.
  • Excellent customer service skills.
  • Flexible schedule.
  • High School Diploma or equivalent.
  • Customer service experience is desirable but not required.
  • BASIC computer skills/Good operational computing skills (Microsoft Office, Microsoft Windows, Internet Browsers).


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