Customer Service Representative with Strong Communication Skills
hace 6 días
We are Viamericas, a financial services company that caters to migrants. We're looking for our next bilingual telephone customer service representatives.
**Job Summary:**
As a member of our team, you will be responsible for handling inbound and outbound calls in English, providing information, and resolving client queries and issues.
**Key Responsibilities:**
- Type in data provided directly from customers via data entry.
- Take Inbound and outbound calls in English, offering excellent customer service skills.
**Benefits Package:**
We offer an attractive salary of $4,000.00 Mexican pesos net per week, which is one of the highest in the industry.
Other benefits include:
- Fully paid training.
- Transportation bonus.
- All law benefits from day one.
- Monthly quality and efficiency bonuses.
- Three meals per week, fully paid by the company.
- Job stability with a permanent employment contract.
- Growth opportunities within the company.
**Requirements:**
To succeed in this role, you will need:
- Intermediate to Advanced English language skills.
- Excellent customer service skills.
- Flexible schedule.
- High School Diploma or equivalent.
- Customer service experience is desirable but not required.
- BASIC computer skills/Good operational computing skills (Microsoft Office, Microsoft Windows, Internet Browsers).
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