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Executive Service Manager

hace 2 meses


Victoria de Durango, Durango, México bbva A tiempo completo
About the Job

We are seeking a highly skilled Service Delivery Manager to join our team at BBVA. As a key member of our organization, you will be responsible for leading the delivery of exceptional customer service and ensuring the highest level of satisfaction for our clients.

Key Responsibilities
  • Lead a team of customer service professionals to deliver high-quality service to our clients.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and resolve customer issues.
  • Monitor and analyze customer feedback to inform service improvements.
  • Stay up-to-date with industry trends and best practices in customer service.
What We Offer

As a Service Delivery Manager at BBVA, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for growth and development.

About BBVA

BBVA is a global financial services group with a long history of innovation and customer focus. We are committed to making a positive impact on our customers' lives and to being a leader in the financial services industry.