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hace 2 meses
We are seeking a highly skilled Service Delivery Manager to join our team at BBVA. As a key member of our organization, you will be responsible for leading the delivery of exceptional customer service and ensuring the highest level of satisfaction for our clients.
Key Responsibilities- Lead a team of customer service professionals to deliver high-quality service to our clients.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to identify and resolve customer issues.
- Monitor and analyze customer feedback to inform service improvements.
- Stay up-to-date with industry trends and best practices in customer service.
As a Service Delivery Manager at BBVA, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service. We offer a dynamic and supportive work environment, with opportunities for growth and development.
About BBVABBVA is a global financial services group with a long history of innovation and customer focus. We are committed to making a positive impact on our customers' lives and to being a leader in the financial services industry.