Shift Operations Manager

hace 3 semanas


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo
About the Role

We are seeking a highly skilled and experienced Shift Operations Manager to join our team at Amazon Mexico. As a key member of our logistics team, you will be responsible for overseeing the day-to-day operations of our delivery station, ensuring the safe and efficient delivery of Amazon orders to our customers.

Key Responsibilities
  • Lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, and assigning job duties.
  • Ensure a safe work environment for all associates and Delivery Service Providers, supporting all safety programs and initiatives.
  • Proactively identify and lead process improvement initiatives, leveraging Lean tools and techniques to drive efficiency and productivity.
  • Collaborate with management representatives and drivers to ensure seamless communication and coordination.
  • Monitor and track sorting operations, driver dispatch, and performance metrics to optimize delivery times and customer satisfaction.
Requirements
  • 3+ years of general experience, with a strong background in logistics, operations, or supply chain management.
  • 1+ years of performance metrics, process improvement, or Lean techniques experience.
  • Solid experience implementing Lean manufacturing methodology.
  • English Proficiency - Intermediate/advanced.
What We Offer

As a Shift Operations Manager at Amazon Mexico, you will have the opportunity to work in a fast-paced and dynamic environment, driving innovation and excellence in our logistics operations. You will be part of a collaborative and supportive team, with opportunities for growth and development.


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