Credit and Collections Specialist

hace 7 horas


Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo
Job Summary

Mitsubishi Electric Automation, Inc. (MEAU) is seeking a highly skilled Credit and Collections Coordinator to join our team. As a key member of our finance department, you will be responsible for managing a portfolio of accounts, resolving billing disputes, and ensuring adherence to complex tax regulations.

Key Responsibilities
  • Manage a portfolio of accounts through calls, emails, and on-site visits to ensure timely collections and dispute resolution.
  • Upload invoices into the customers' portal and reconcile invoices/credit memos to ensure accurate billing.
  • Resolve billing disputes through negotiation and problem-solving, and escalate severely delinquent accounts to external collections.
  • Maintain accurate customer data in SAP, including customer name, credit limits, and payment terms.
  • Establish credit limits based on risk assessment within grant of authority and collaborate with cross-functional teams on credit memos, cancellations, and rejected complementos.
  • Monitor and report credit concerns to management and contribute to process improvements and daily operations.
  • Participate in credit-related projects and conduct account reconciliations, and deliver invoices/billings to customers when physical copies are required.
  • Research and implement sales tax procedures changes based on SAT regulations and reconcile SAT, SAP, and 3rd party invoices & complementos to ensure all documents are accounted for properly.
  • Understand and apply SAT laws to ensure business operations are compliant and collaborate with 3rd party vendors to ensure invoice compliance with SAT protocols.
Requirements
  • Bachelor's degree in accounting or related field.
  • Minimum 3 years of experience in credit and collections.
  • Proficient Microsoft Office (Excel, Word, PowerPoint) and excellent interpersonal skills to establish and maintain effective relationships with internal and external stakeholders.
  • Bilingual in English and Spanish is required, and ability to meet deadlines is essential.
Preferred Qualifications
  • Accounts receivable accounting and IFRS and local GAAP knowledge is preferable.
  • Demonstrated competencies in the areas of process improvement and proficient in major ERP system (Detecno, HANA).
  • Good analytical and problem-solving skills, team-focused, and results-oriented.


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