Check Cashing Collections Specialist

hace 5 días


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

Ria is committed to delivering exceptional service and innovative solutions to our customers. As a Check Cashing Collections Specialist, you will play a critical role in achieving this goal.

Key Responsibilities:

  • Manage billing and collections for returned items, ensuring timely and accurate processing.
  • Communicate with customers and check issuers to resolve disputes and secure payments.
  • Verify check information and update records accordingly.
  • Collaborate with stores to resolve non-conforming images and recover funds.
  • Provide exceptional customer service, resolving inquiries and creating payment receipts as needed.

Requirements:

  • Collections or accounts receivable experience preferred, but customer service or financial background considered.
  • English proficiency (75% or higher).
  • Attention to detail and ability to work independently.
  • Proficiency in Excel and Microsoft Office.

Benefits:

  • Competitive salary.
  • 1 month Aguinaldo (Christmas bonus).
  • 15 days' vacation.
  • Life insurance.
  • Food vouchers.
  • Work-life balance.

Ria values diversity and is an equal-opportunity employer, providing equal opportunities to all employees and applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.



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