Market Pricing and Revenue Growth Expert

hace 5 días


Ciudad de México, Ciudad de México Zendesk A tiempo completo
Job Description

About the Role

We are seeking a highly skilled Senior Market Pricing Analyst to join our Pricing and Packaging Team at Zendesk. As a key member of our team, you will play a critical role in shaping our monetization strategy and driving business growth.

Key Responsibilities:

  • Market Analysis and Insights
    • Analyze pricing data, customer segments, and user behaviors to identify pricing opportunities, best practices, and areas for improvement.
    • Develop and maintain pricing models that incorporate factors such as product features, customer lifetime value, market demand, and competitive landscape.
  • Pricing Strategy and Experimentation
    • Design pricing experiments to evaluate the effectiveness of different pricing strategies and perform analysis of test results to identify successful approaches.
    • Collaborate with key business stakeholders to prioritize pricing decisions in line with business objectives.
  • Reporting and Communication
    • Prepare regular reports and dashboards that provide visibility into key pricing metrics, trends, and performance indicators.
    • Present findings and recommendations to stakeholders at various levels and departments across the organization.

Requirements:

  • BS/BA or equivalent in a quantitative and/or business field.
  • 1-2 years of experience in strategy consulting, data analytics, business intelligence, quantitative research, or related field.
  • Strong knowledge of SQL and experience with SaaS subscription billing model.
  • Exceptional structured problem-solving, visualization, and presentation skills.
  • Ability to synthesize large data sets and apply analytic frameworks for insights to support business decisions.

What We Offer:

At Zendesk, we believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.

Location:

This role is based in Mexico City (CDMX) or Mexico State (Estado de Mexico) and requires the ability to work from one of our local offices for part of the week.



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