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At Cartier, we are seeking a highly skilled Sales and Experience Supervisor to join our team. As a key member of our boutique staff, you will be responsible for delivering exceptional client experiences, driving sales growth, and leading a high-performing team.
Key Responsibilities:- Commercial Performance: Drive sales and client service teams to consistently achieve or exceed sales targets, maximize business opportunities, and develop a strong knowledge of the boutique business and local market opportunities.
- Leadership: Motivate and support the boutique staff, communicate strategic actions, and provide guidance and assistance as needed.
- Client Development & Client Experience: Train and monitor staff for the Sales Ceremony, ensure exceptional client experiences, and develop long-term client relations.
- Operations & Business Models: Comprehend and meet operational and security procedures, ensure team members adhere to proper execution, and suggest solutions to problems related to clients.
- Ambassadorship & Image: Uphold the ideals of the Cartier Client Experience, establish strong rapport with partners, and lead and act under the Maison values.
We are looking for a candidate who is passionate about delivering exceptional client experiences, has a deep understanding of luxury retail, and is able to lead a high-performing team. If you are a motivated and results-driven individual who is passionate about the luxury industry, we encourage you to apply for this exciting opportunity.
