IT Solution Delivery and Applications Manager

hace 7 días

Ciudad de México, Ciudad de México LVMH Group A tiempo completo
About the Role

Job Summary: We are seeking a highly skilled IT Solution Delivery and Applications Manager to join our team at LVMH Group. As a key member of our IT leadership team, you will be responsible for orchestrating the entire lifecycle of IT solutions and applications, with a strong focus on enabling a seamless omnichannel retail experience and driving digital transformation.

Key Responsibilities:

Leadership and Team Development:

  • Inspire and Empower: Lead and empower a team of technical leads, fostering collaboration and innovation across diverse domains, including retail, omnichannel, e-commerce, and digital platforms.

Solution Delivery and Project Management:

  • Orchestrate Project Execution: Oversee the entire project lifecycle, from initiation to deployment and support, ensuring alignment with business objectives and maximizing the value of IT investments.
  • Drive Complex Projects: Lead the planning, execution, and delivery of complex IT projects across various domains, leveraging your expertise in project management and application management.
  • Mitigate Risks and Challenges: Proactively manage project risks, issues, and dependencies, implementing effective mitigation actions and ensuring successful project outcomes.
  • Ensure Transparency: Track and report project progress to stakeholders, providing regular updates and highlighting key performance indicators.

Application Management and Optimization:

  • Ensure Application Performance: Ensure critical business applications, including those supporting retail, omnichannel, e-commerce, and digital operations, are maintained, supported, and continuously optimized to meet evolving business needs.
  • Manage Application Lifecycle: Oversee the entire application lifecycle, from development to deployment and maintenance, ensuring seamless integration with other systems and processes.
  • Drive Continuous Improvement: Evaluate and continuously improve the efficiency and effectiveness of information systems and processes, identifying opportunities for innovation and growth.

System Integration:

  • Enable Seamless Integration: Oversee the design and implementation of seamless integrations between various systems (e.g., OMS, POS, CRM, ERP, e-commerce platforms, payment gateways), ensuring data integrity and a unified omnichannel experience.
  • Build Strategic Partnerships: Manage relationships with technology vendors and service providers, ensuring adherence to SLAs, and timely delivery of solutions.

Planning and Innovation:

  • Shape IT Roadmap: Contribute to the development of the IT roadmap, aligning IT initiatives with the overall business strategy and driving digital transformation.
  • Identify Opportunities: Identify and evaluate global technology solutions, leveraging your expertise in project management and application management to drive innovation and growth.
  • Promote Security: Define, promote, and maintain local, updated, documented, and mature architecture ecosystems that prioritize security and data protection.
Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, or related field.

Experience:

  • 7+ years of experience in IT, with a proven track record in leading technical teams and delivering IT solutions within a large retail or e-commerce environment.
  • 3+ years of experience as a technical lead manager or similar role, overseeing the implementation and management of IT systems and solutions.
  • Demonstrated expertise in project management, application management, and system integration, ideally within an omnichannel retail context.
  • Experience in vendor management and contract negotiation.

Skills:

  • Leadership and Communication: Excellent leadership and interpersonal skills, with the ability to inspire and motivate teams.
  • Problem-Solving and Analytical Skills: Strong problem-solving, analytical, and decision-making skills.
  • Project Management and Organizational Skills: Ability to manage multiple projects simultaneously and prioritize effectively.
  • Technical Expertise: Deep understanding of software development lifecycle, system integration methodologies, and relevant retail and e-commerce technologies.

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