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Cash Collections Specialist

hace 2 meses

Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo
About the Role

We are seeking a highly skilled Cash Collections Analyst to join our Collection Team at Hewlett Packard. As a key member of our team, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.

Key Responsibilities
  • Build strategic relationships with customers to understand their business models and identify challenges in the payment process.
  • Develop and implement effective collection strategies to improve cash flow and reduce days sales outstanding.
  • Collaborate with internal stakeholders, including Credit Analysts, Sales, and Account Management teams, to take appropriate financial decisions.
  • Escalate complex cases to Director and VP level for resolution.
  • Participate in business enhancement projects across countries and regions to drive process improvements.
Requirements
  • Bachelor's or Master's degree in Finance, Administration, Business, Economics, or a related field.
  • Advanced English language skills. Portuguese is a plus.
  • 2-4 years of experience in collection, customer service, accounts payable, or receivable.
  • Understanding of collection strategies and financial concepts.
  • Excellent communication, negotiation, and conflict resolution skills.
  • Ability to build relationships across teams and cultures.
  • Understanding of Quote to Cash process.
About Hewlett Packard

Hewlett Packard is a technology company that operates in over 170 countries around the world. We are committed to creating technology that makes life better for everyone, everywhere. Our culture values diversity, equity, and inclusion, and we strive to create a workplace where everyone can be themselves and bring their authentic self to work each day.