Collections Specialist

hace 2 semanas


Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo
Job Summary

We are seeking a highly skilled Collections Analyst to join our team at Hewlett Packard. As a Collections Analyst, you will be responsible for analyzing and researching customer receivables account delinquency and determining the type of communication method to facilitate payment.

Responsibilities
  • Analyze and research customer receivables account delinquency and determine the type of communication method to facilitate payment
  • Resolve disputes related to customer payment on delinquent accounts and negotiate and ensure payment from customer
  • Recognize trends for non-payment and resolve the issues by engaging internal partners at all levels
  • Initiate the dispute resolution process with internal HP partners and follow issue and ensure resolution for HP and customer
  • Analyze at-risk customers and partners and recommend account strategies to prevent delinquencies
  • May train new team members
Requirements
  • First level university degree with a focus in business or economics; MBA preferred
  • Typically 4-6 years of experience in credit internally or in banking; or in collection
Skills
  • Strong written and verbal communication, negotiation, and conflict resolution skills
  • Developed accounting knowledge
  • Solid problem solving skills
  • Good computer skills
  • Developed prioritization skills
  • Solid understanding of risk mitigation tools
  • Basic relationship building skills
  • Basic project management skills
  • Basic leadership skills
  • Advanced understanding of collection processes, financial principles and channel partners
  • Advanced understanding of HP's dispute management process
  • Strong understanding of collection processes and financial concepts
  • Strong understanding of customer's internal payment processes
  • Strong influence skills
Impact/Scope
  • Impacts external on-going customers
  • Ability to influence high value of credit grants or collections

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    Job Summary:Arrow Components Mexico S.A. de C.V. is seeking a skilled Collections Specialist to join our team in Guadalajara. As a key member of our Credit and Collections team, you will work closely with customers to provide payment collection options and negotiate payment plans.Key Responsibilities:Collect payment from customers, negotiate payment plans,...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the RoleArrow Components Mexico S.A. de C.V. is seeking an experienced Collections Specialist to join our Credit and Collections team in Guadalajara. As a key member of our team, you will work closely with customers to provide payment collection options and negotiate payment plans. This role requires strong communication and negotiation skills, as well...

  • Collections Specialist

    hace 2 meses


    Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the RoleArrow Components Mexico S.A. de C.V. is seeking a highly skilled Collections Specialist to join our Credit and Collections team in Guadalajara. As a key member of our team, you will be responsible for working with customers to provide them with options for payment collection, while maintaining positive business relationships.Key...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the RoleArrow Components Mexico S.A. de C.V. is seeking an experienced Collections Specialist to join our Credit and Collections team in Guadalajara. As a key member of our team, you will work closely with customers to provide payment collection options and negotiate payment plans. This role requires strong communication and negotiation skills, as well...

  • Collections Specialist

    hace 6 días


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    At HP, we value diversity and inclusion. We're looking for a talented Collections Specialist to join our Global Direct Collection Team.As a Collections Specialist, you will build strategic relationships with customers, understand their business models, identify challenges in the payment process, and find solutions to improve HP and customer interlock and...

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Job Summary**:We are seeking a skilled Collections Specialist to join our team. The successful candidate will be responsible for analyzing and researching customer receivables account delinquency, determining the appropriate communication method to facilitate payment, and resolving disputes related to customer payment on delinquent accounts.**Key...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Job Summary**At Hewlett Packard, we're seeking a skilled Collections Resolution Specialist to join our team. As a key member of our collections team, you will be responsible for leading the resolution of disputes with internal partners, ensuring effective communication and resolution.Key Responsibilities:Analysis and research of customer's receivables...

  • Collections Specialist

    hace 4 semanas


    Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    Job Title: Collections Associate IArrow Components Mexico S.A. de C.V. is seeking an experienced Collections Associate I to join our team in Guadalajara. This role is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection.Key Responsibilities:Collect payment from customers, negotiate...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the Role:Arrow Components Mexico S.A. de C.V. is seeking a skilled Credit and Collections Specialist to join our team in Guadalajara. As a key member of our Credit and Collections team, you will work closely with customers to provide payment solutions and maintain positive business relationships.Key Responsibilities:Collect payment from customers,...

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Title: Collections AnalystAt Hewlett Packard, we're committed to creating technology that makes life better for everyone, everywhere. As a Collections Analyst, you'll play a critical role in building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.Key Responsibilities:Build...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    Job Title: Credit and Collections AssociateArrow Electronics is a global leader in the technology industry, providing innovative solutions to customers worldwide. We are seeking an experienced Credit and Collections Associate to join our team in Guadalajara, Mexico.Job Summary:The Credit and Collections Associate will be responsible for working with...

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About the RoleWe are seeking a skilled Collections Analyst to join our Global Direct Collection Team at Hewlett Packard. As a key member of our team, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.Key ResponsibilitiesDevelop and maintain...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    In credit and collections at Hewlett Packard, you will develop negotiation skills that are highly valued in the financial industry.As a key player in multiple teams, you will have a wide network and exposure to various departments.**Responsibilities:**Analyzes and researches customer receivables account delinquency and determines the type of communication...

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Role SummaryWe are seeking a skilled Collections Analyst to join our Global Indirect Collection Team in LATAM. As a key member of our team, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.Key ResponsibilitiesDevelop and maintain strong...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the Role:Arrow Components Mexico S.A. de C.V. is seeking an experienced Credit and Collections Associate to join our team in Guadalajara. This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection.Key Responsibilities:Answer inbound calls and make outbound calls to...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the Role:Arrow Components Mexico S.A. de C.V. is seeking an experienced Credit and Collections professional to join our team in Guadalajara. As a key member of our Credit and Collections team, you will work closely with customers to provide payment solutions and maintain positive business relationships.Key Responsibilities:Collect payment from...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the RoleArrow Components Mexico S.A. de C.V. is seeking a highly skilled Collections Specialist to join our Credit and Collections team in Guadalajara. As a key member of our team, you will be responsible for working with customers to provide payment collection options and negotiate payment plans.Key ResponsibilitiesCollect payment from customers...


  • Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo

    About the Role:Arrow Components Mexico S.A. de C.V. is seeking an experienced Credit and Collections Associate to join our team in Guadalajara. This position is part of our Credit and Collections team and will work with Arrow customers to provide them with options for payment collection.Key Responsibilities:Answer inbound calls and make outbound calls to...

  • Collections Specialist

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Collections Analyst to join our Global Direct Collection Team. As a key member of our team, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process.Key ResponsibilitiesBuild and maintain...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    As a Collections Analyst at Hewlett Packard, you will be responsible for building strategic relationships with customers, understanding their business models, and identifying challenges in the payment process. Your goal will be to find solutions to improve HP's cash flow and customer interlock.**Key Responsibilities:**Building strategic relationships with...