Collections Specialist

hace 2 meses


Tlaquepaque, Jalisco, México Arrow Components Mexico S.A. de C.V. A tiempo completo
About the Role

Arrow Components Mexico S.A. de C.V. is seeking an experienced Collections Specialist to join our Credit and Collections team in Guadalajara. As a key member of our team, you will work closely with customers to provide payment collection options and negotiate payment plans. This role requires strong communication and negotiation skills, as well as the ability to work independently with minimal guidance.

Key Responsibilities
  • Collect payment from customers, negotiate payment plans, and obtain proper approvals for selected payment solutions.
  • Work with customers to determine reasons for non-payment of invoices and follow up on disputes.
  • Take appropriate action on accounts, including credit holds, placement with collections, and holding orders.
  • Collaborate with sales teams to review order release and customer master files, release orders as appropriate, and set limits on order releases based on research and analysis.
Requirements
  • Typically requires a 4-year degree and 2–5 years of experience or High school graduate with equivalent related experience (3-6 years).
  • Previous experience in Accounts Receivable, Accounts Payable, and Collections is welcome.
  • Strong negotiating abilities and excellent verbal and written communication skills.
  • Ability to work independently and build effective business relationships with clients.
  • Demonstrated experience and high proficiency with Microsoft Excel.
What We Offer
  • Competitive financial compensation, including various compensation plans and a solid benefits package.
  • 30 days of Christmas bonus.
  • 40% vacation premium.
  • 12 vacation days plus 2 floating days.
  • Vision and Dental Assistance.
  • Life Insurance.
  • Healthcare Insurance.
  • 10% Food/Pantry Vouchers.
  • Restaurant Vouchers.
  • 13% Savings Fund.
  • Tuition reimbursement.
  • Wellbeing program.
  • Access to Arrow's Employee Discount Program.
  • Growth Opportunities.
Location and Time Type

MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Full time

EEO Statement

Please be sure to include all work history on your resume, including temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity, or national origin.


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