Coach Operations Manager

hace 1 mes


Cancún, Quintana Roo, México Nike A tiempo completo
Descripción del Puesto

Estamos buscando a un Coach Operations líder y motivador que se encargue de la operación total de nuestra nueva tienda Nike Unite Cancún. El objetivo es alcanzar objetivos de excelencia operativa de acuerdo con las políticas y procedimientos de Nike.

Responsabilidades
  • Gestionar toda la operación administrativa de tienda y coordinación de prioridades en la operación de acuerdo con los objetivos definidos.
  • Asegurar la estrategia de scheduling (Horarios de trabajo).
  • Seguimiento, gestión y ejecución del área de cajas dentro de tienda, asignación de recursos, reporte de fallas, asegurar que los dispositivos se encuentren funcionando y/o seguimiento a tickets levantados.
  • Asegurar la correcta ejecución de la nóminas y gestión de pagos en tiempo y forma.
  • Gestión proveedores (limpieza, mantenimiento, etc).
  • Gestión de programas y estándares de HR.
  • Staff dress seguimiento a los lineamientos.
  • Responsable de la ejecución, entendimiento y seguimiento a los Programas de Loss Prevention y seguridad.
  • Gestión procesos manejo efectivo, depósitos bancarios, etc.
  • Coordina nuevos onboardings, entrenamiento y integración.
  • Mapeo de talento de su equipo. Prioriza el desarrollo del equipo, la formación funcional y la retención para "ganar al cliente" a largo plazo en Nike.
  • Garantizar métricos.
Requisitos del Candidato
  • Experiencia 2 años de experiencia en posición subgerente en retail (boutiques, tiendas deportivas).
  • Capacidad para construir, dirigir y administrar equipos de alto rendimiento.
  • Capacidad de utilizar herramientas para apoyar la resolución de conflictos y el coaching y asesoramiento de los empleados.
  • Liderazgo.
  • Orientado a resultados.
  • Comunicación efectiva.
  • Manejo del estrés y tolerancia a la frustración.
  • Pasión por las ventas y el servicio al cliente.
Beneficios
  • Sueldo base más Bono mensual.
  • Prestaciones superiores a las de la ley.
  • Contratación Directa.
  • Plan de crecimiento y carrera.
  • Excelente ambiente Laboral.
  • Calzado y uniforme sin costo.
  • Seguro de Gastos Medico Mayores.
  • Plan Dental anual.
  • Vales de despensa.
  • Fondo de Ahorro.


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