Coach Operations Manager
hace 1 mes
Estamos buscando a un Coach Operations líder y motivador que se encargue de la operación total de nuestra nueva tienda Nike Unite Cancún. El objetivo es alcanzar objetivos de excelencia operativa de acuerdo con las políticas y procedimientos de Nike.
Responsabilidades- Gestionar toda la operación administrativa de tienda y coordinación de prioridades en la operación de acuerdo con los objetivos definidos.
- Asegurar la estrategia de scheduling (Horarios de trabajo).
- Seguimiento, gestión y ejecución del área de cajas dentro de tienda, asignación de recursos, reporte de fallas, asegurar que los dispositivos se encuentren funcionando y/o seguimiento a tickets levantados.
- Asegurar la correcta ejecución de la nóminas y gestión de pagos en tiempo y forma.
- Gestión proveedores (limpieza, mantenimiento, etc).
- Gestión de programas y estándares de HR.
- Staff dress seguimiento a los lineamientos.
- Responsable de la ejecución, entendimiento y seguimiento a los Programas de Loss Prevention y seguridad.
- Gestión procesos manejo efectivo, depósitos bancarios, etc.
- Coordina nuevos onboardings, entrenamiento y integración.
- Mapeo de talento de su equipo. Prioriza el desarrollo del equipo, la formación funcional y la retención para "ganar al cliente" a largo plazo en Nike.
- Garantizar métricos.
- Experiencia 2 años de experiencia en posición subgerente en retail (boutiques, tiendas deportivas).
- Capacidad para construir, dirigir y administrar equipos de alto rendimiento.
- Capacidad de utilizar herramientas para apoyar la resolución de conflictos y el coaching y asesoramiento de los empleados.
- Liderazgo.
- Orientado a resultados.
- Comunicación efectiva.
- Manejo del estrés y tolerancia a la frustración.
- Pasión por las ventas y el servicio al cliente.
- Sueldo base más Bono mensual.
- Prestaciones superiores a las de la ley.
- Contratación Directa.
- Plan de crecimiento y carrera.
- Excelente ambiente Laboral.
- Calzado y uniforme sin costo.
- Seguro de Gastos Medico Mayores.
- Plan Dental anual.
- Vales de despensa.
- Fondo de Ahorro.
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