Coach Operations Manager
hace 3 días
Estamos buscando a un Coach Operations quien dirigirá y controlará la operación de nuestra nueva tienda Nike Unite Cancún. Esta persona será la responsable de la operación total de la tienda para alcanzar objetivos de excelencia operativa de acuerdo con las políticas y procedimientos de Nike.
Responsabilidades- Gestionar toda la operación administrativa de tienda y coordinación de prioridades en la operación de acuerdo con los objetivos definidos.
- Asegurar la estrategia de scheduling (Horarios de trabajo).
- Seguimiento, gestión y ejecución del área de cajas dentro de tienda, asignación de recursos, reporte de fallas, asegurar que los dispositivos se encuentren funcionando y/o seguimiento a tickets levantados.
- Asegurar la correcta ejecución de la nóminas y gestión de pagos en tiempo y forma.
- Gestión proveedores (limpieza, mantenimiento, etc).
- Gestión de programas y estándares de HR.
- Staff dress seguimiento a los lineamientos.
- Responsable de la ejecución, entendimiento y seguimiento a los Programas de Loss Prevention y seguridad.
- Gestión procesos manejo efectivo, depósitos bancarios, etc.
- Coordina nuevos onboardings, entrenamiento y integración.
- Mapeo de talento de su equipo. Prioriza el desarrollo del equipo, la formación funcional y la retención para "ganar al cliente" a largo plazo en Nike.
- Garantizar métricos.
- Experiencia 2 años de experiencia en posición subgerente en retail (boutiques, tiendas deportivas).
- Capacidad para construir, dirigir y administrar equipos de alto rendimiento.
- Capacidad de utilizar herramientas para apoyar la resolución de conflictos y el coaching y asesoramiento de los empleados.
- Liderazgo.
- Orientado a resultados.
- Comunicación efectiva.
- Manejo del estrés y tolerancia a la frustración.
- Pasión por las ventas y el servicio al cliente.
- Sueldo base más Bono mensual.
- Prestaciones superiores a las de la ley.
- Contratación Directa.
- Plan de crecimiento y carrera.
- Excelente ambiente Laboral.
- Calzado y uniforme sin costo.
- Seguro de Gastos Medico Mayores.
- Plan Dental anual.
- Vales de despensa.
- Fondo de Ahorro.
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Coach Operations Manager
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