Relationship Associate

hace 3 semanas


Xico, México Citi A tiempo completo
Job Summary

The Relationship Associate is a key role within Citi's Commercial and Business Sales team. This position requires a developing professional with a strong understanding of client needs and a passion for delivering exceptional service.

Key Responsibilities
  • Provide day-to-day client servicing, ensuring timely resolution of client issues and concerns.
  • Validate client data and documentation in relevant systems, ensuring accuracy and compliance.
  • Coordinate and follow-up with internal departments to solve client needs, demonstrating strong communication and problem-solving skills.
  • Provide feedback to clients on emerging product needs, competitive practices, and process/product improvement ideas.
  • Analyze client data and provide reporting as needed, utilizing data-driven insights to inform business decisions.
Requirements
  • 0-2 years of relevant experience in client servicing or business development.
  • Bachelor's degree in a related field.
About Citi

Citi is an equal opportunity and affirmative action employer. We are committed to diversity and inclusion in the workplace.


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