Senior Manager of Sales Operations

hace 4 semanas

Xico, México Amex A tiempo completo

About the Role

We are seeking a highly skilled and experienced professional to lead our administrative team in providing exceptional support to our sales force. As a key member of our team, you will be responsible for ensuring the smooth operation of our sales force, including administration, validation, control, application, and testing of different budgets.

Key Responsibilities

  • Lead an administrative team dedicated to providing everything necessary for the operation of the sales force.
  • Administration, validation, control, application, and testing of different budgets (Sales, Operational, Materials, Fixed Services, etc.).
  • Negotiation of different selling points to increase sales team achievement.
  • Purchase and control of sales promotion and sales incentive.
  • Constant communication with product owners to update material in advertising spaces, modules, flyers, brochures, etc.
  • Ongoing direct activities with VP, Management, and Sales Area Managers.
  • Follow-up of processes with procurement - supplier bidding.
  • Selection of designs, production, and maintenance of modules.
  • Profitability: MIS management and sales results analysis for decision making.
  • Identification, tracking, and constant feedback of point-of-sale operation, with suppliers and users.
  • Follow-up of processes with different areas (Legal, HR, Accounts Payable, etc.).
  • Follow-up of special projects requested with product owners.
  • Coordination and follow-up of special events for the sales force and staff.
  • Generate solutions and results to the requirements of the different managers, updating the processes of the team and suppliers, determining times, solutions, etc.
  • Selection, purchase, requisition, inventory control, and shipment of sales force operations and incentives.
  • Update processes according to policies and rules of each internal area.
  • Management skills for government procedures.
  • Responsible for specific sales force events (integration, celebrations, achievements, etc.).
  • Responsible for validating that the internal communication is within the correct parameters of the company, through IMH platform that is reviewed by all the areas required for this.

Requirements

  • Bachelor's degree in business administration or similar.
  • Minimum 2 years of experience in managing and controlling resources, services, and processes.
  • Minimum 1 year of experience in point-of-sale opening logistics (booth production, space leasing).
  • Ability to work with several projects at once, from different processes.
  • Managing excellent personal relationships.
  • Ability to work at management levels.
  • Strong bargaining power and influence.
  • Excellent communication.
  • Handling objections.
  • Search for immediate alternatives.

About American Express

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

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