Digital Applications Support Specialist
hace 3 semanas
**Digital Applications Support Specialist**
At Thomson Reuters, we're seeking a highly skilled Digital Applications Support Specialist to join our team. As a key member of our Service Management team, you'll play a crucial role in driving service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
Key Responsibilities:
- Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs.
- Monitor and analyze business operational and technical key metrics.
- Effectively articulate complex problems, concepts, and solutions to varied audiences.
- Contribute to the strategy of the department and drive implementation of department goals that support the company's core values.
- Participate in complex initiatives such as large-scale upgrades and partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications.
- Ensure documentation, processes, and procedures are updated regularly.
- Participate in a continuous learning culture and a curiosity about emerging technologies.
**Requirements**
3+ Years of experience in software development and/or technology infrastructure and operations.
Bachelor's degree or equivalent required; Computer Science or related technical degree preferred.
Fluent in speaking and writing English.
Proven track record of success participating in projects and initiatives even with ambiguous details provided.
Strong customer service, problem-solving, organizational, and conflict management skills.
Strong IT Service Management and standards experience.
Excellent critical thinking, communication, presentation, documentation, troubleshooting, and collaborative problem-solving skills.
Proven ability to learn new technologies quickly.
Hands-on experience with programming and scripting languages.
Comfortable in a fast-paced environment and motivated by complex technical and business challenges.
ITIL Certification preferred.
**What's in it for you?**
You'll join our inclusive culture of world-class talent, where we're committed to your personal and professional growth through a hybrid work model, wellbeing programs, and opportunities for learning and development.
**Location:** CDMX
-
Senior Applications Support Specialist
hace 4 semanas
Xico, México Citi A tiempo completoThe Applications Support Specialist is a key role within Citi's technology team. This position requires a strong understanding of applications support procedures and concepts, as well as basic knowledge of other technical areas. The successful candidate will be able to field issues and queries from stakeholders, provide short-term resolutions, and work with...
-
Senior Applications Integration Specialist
hace 7 días
Xico, México Citi A tiempo completoCiti is seeking a highly skilled Senior Applications Integration Specialist to join our team. As a key member of our applications support function, you will play a critical role in ensuring the seamless integration of our applications and services.About the Role:The successful candidate will have a strong background in IT service delivery, with a focus on...
-
Xico, México Citi A tiempo completoCiti is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Applications Support group, you will provide technical and business support for users of Citi Applications.Responsibilities:This role involves utilizing good understanding of apps support procedures and concepts and basic knowledge of other technical areas...
-
Technical Support Specialist
hace 7 días
Xico, México Citi A tiempo completoAbout the RoleCiti is seeking a skilled Technical Support Specialist - Application Expert to join our team. This role requires strong technical expertise and business acumen to provide top-notch support for Citi Applications.
-
Sales Support Specialist
hace 1 mes
Xico, México Abb Schweiz Ag A tiempo completoAbout the RoleSales Support Specialist – Customer SupportJob SummaryWe are seeking a highly motivated and detail-oriented Sales Support Specialist to join our team at ABB Schweiz AG. As a Sales Support Specialist, you will play a critical role in providing technical assistance and support to both internal and external customers.Key ResponsibilitiesProvide...
-
Digital Support Specialist with Industry Expertise
hace 18 horas
Xico, México Nielsen A tiempo completoNielsen offers a dynamic career growth environment where you can develop your skills and advance in your profession. Our company values employee success, and we provide opportunities for learning and professional development.We are seeking a Digital Support Specialist to join our team in Mexico City. This role requires strong analytical and problem-solving...
-
Digital Transformation Specialist
hace 2 semanas
Xico, México Alstom A tiempo completoOur company Alstom is shaping the future of mobility, and we are looking for a Digital Transformation Specialist to join our team in Sahagún, Mexico. As a Digital Transformation Specialist, you will play a pivotal role in our digital transformation journey, driving key performance indicators and delivering top-tier solutions to complex issues. Your...
-
Senior HR Applications Specialist
hace 2 días
Xico, México Thomson Reuters A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior HR Applications Specialist to join our Service Management team at Thomson Reuters.
-
Technical Support Specialist
hace 1 semana
Xico, México Citi A tiempo completoJob Description:The Senior IT Support Specialist is responsible for providing technical and business support for users of Citi Applications. Key responsibilities include resolving technical issues, driving stability, efficiency, and effectiveness improvements, and ensuring storage and archiving procedures are in place and functioning...
-
Technical Support Specialist
hace 1 semana
Xico, México Ecovadis A tiempo completoAt EcoVadis, we are committed to making a positive impact on the world by helping companies improve their sustainability practices. We're looking for a Technical Support Specialist - Web Applications to join our team in Mexico. As a key member of our Technology and Platform Services department, you will play a crucial role in ensuring the smooth operation of...
-
Application Support Specialist
hace 5 días
Xico, México Capgemini A tiempo completoAbout CapgeminiWe are a global leader in consulting, technology services and digital transformation. Our team is made up of over 270,000 talented individuals, with the same goal: to deliver exceptional results through sustainable excellence.SalaryThe salary for this position ranges between $80,000 and $120,000 per annum, depending on your experience and...
-
Senior Finance Applications Specialist
hace 4 semanas
Xico, México Thomson Reuters A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Finance Applications Specialist to join our team at Thomson Reuters. As a key member of our Service Management team, you will play a critical role in driving continual service improvement and innovation in productivity, software quality, and reliability.Key responsibilities will include:Participating in...
-
Technical Support Analyst
hace 3 semanas
Xico, México Citi A tiempo completoAbout the RoleThe Applications Support Analyst is a key professional who plays a crucial role in providing technical and business support to users of Citi Applications.Key Responsibilities:Utilize in-depth knowledge of applications support procedures and concepts to field issues and queries from stakeholders, provide short-term resolutions, and work with...
-
Senior Technical Support Specialist
hace 3 semanas
Xico, México Ntt Data, Inc. A tiempo completoWe are seeking a skilled Senior Technical Support Specialist to join our team in a dynamic environment. The ideal candidate will have hands-on development experience in Core Java with at least 2 to 3 years of experience and a strong understanding of Agile principles.Key Responsibilities:Actively provide support for resolution of complex technical issues with...
-
Xico, México Ensitech A tiempo completoWe are seeking a highly skilled System Administrator to join our team at Ensitech. In this role, you will be responsible for providing technical support for our Java applications.Our company has been in the software development market for over 19 years and has established itself as a leader in custom software development. We work with large companies in the...
-
Digital Transformation Specialist
hace 4 semanas
Xico, México Takeda Pharmaceutical A tiempo completo**Transforming the Future of Healthcare**Takeda Pharmaceutical is leading the digital evolution and global transformation of the industry. As a Digital Transformation Specialist, you will play a crucial role in building innovative solutions and future-driven capabilities that improve the lives of millions of patients worldwide.The Innovation Capability...
-
Senior Applications Support Analyst
hace 4 semanas
Xico, México Citi A tiempo completoThe Senior Applications Support Analyst is a key role within the Citi Applications Support team. This position requires a strong understanding of applications support procedures and concepts, as well as basic knowledge of other technical areas. The successful candidate will be able to field issues and queries from stakeholders, provide short-term...
-
Payment Systems Support Specialist
hace 4 semanas
Xico, México Mindtree Ltd. A tiempo completo**Job Role:**As a Production Support Specialist for Payments, you will be part of the Production Support Team responsible for 24x7 support and monitoring for applications that authorize and settle credit, debit, check, and prepaid transactions. You will also provide day-to-day support to our clients, merchants, gateways, and vendors when issues are...
-
IT Application Support Specialist
hace 4 semanas
Xico, México Fleetcor A tiempo completoJob Title: IT Application Support SpecialistAbout the Role:Corpay is seeking an IT Application Support Specialist to provide first and second level support for customer and employee facing applications. The successful candidate will work remotely, but must be located in Mexico. We will provide a virtual training environment, a monthly home internet stipend,...
-
Applications Support Technology Lead
hace 1 semana
Xico, México Citi A tiempo completoAbout the RoleWe are seeking an experienced Applications Support Technology Lead to join our team at Citi. As a key member of our technology group, you will be responsible for partnering with multiple teams to ensure seamless integration of functions and meeting business goals.ResponsibilitiesThe ideal candidate will have 6-10 years of experience in...