Digital CX Strategist for Mexico Partners
hace 7 días
We are seeking a motivated Digital CX Strategist to join our growing business in Mexico. This role will implement and monitor the compliance of Apple's customer experience across eCommerce Retailers and Carriers in Mexico, including search, content optimization, catalog set up, attach rates, and conversion campaigns.
This role will partner with local sales and marketing teams to align on the best customer experience strategy to maximize Apple's opportunities on partners' platforms.
The ideal candidate will have 7+ years of relevant experience driving customer experience and sales growth, preferably with category management responsibility.
Key responsibilities include:
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