Digital CX Growth Strategist
hace 1 semana
**About Apple**
We revolutionize entire industries with our innovative technology and environmental efforts.
**Job Overview**
Estimated Salary: $120,000 - $180,000 per year.
We are seeking a motivated eCommerce CX Specialist to join our growing business in Mexico. This role will drive performance of Apple products across our partners.
**Key Responsibilities:**
- Implement and monitor the compliance of Apple's customer experience on eCommerce Retailers and Carriers in Mexico.
- Partner with local sales and marketing teams to align on the best customer experience strategy.
**Requirements:**
- 7+ years of relevant experience driving customer experience and sales growth.
- Experience in digital commerce, category management, or marketplace sales.
- Strong problem-solving skills to identify critical issues and opportunities.
**Preferred Qualifications:**
- Experience with content optimization via UI/UX.
- Retail media capabilities experience is a plus.
**What We Offer:
* Competitive salary and benefits package
* Opportunity to work with a leading technology company
* Collaborative and dynamic work environment
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