Digital CX Growth Strategist

hace 1 semana


Xico, México Apple A tiempo completo

**About Apple**

We revolutionize entire industries with our innovative technology and environmental efforts.

**Job Overview**

Estimated Salary: $120,000 - $180,000 per year.

We are seeking a motivated eCommerce CX Specialist to join our growing business in Mexico. This role will drive performance of Apple products across our partners.

**Key Responsibilities:**

  • Implement and monitor the compliance of Apple's customer experience on eCommerce Retailers and Carriers in Mexico.
  • Partner with local sales and marketing teams to align on the best customer experience strategy.

**Requirements:**

  • 7+ years of relevant experience driving customer experience and sales growth.
  • Experience in digital commerce, category management, or marketplace sales.
  • Strong problem-solving skills to identify critical issues and opportunities.

**Preferred Qualifications:**

  • Experience with content optimization via UI/UX.
  • Retail media capabilities experience is a plus.

**What We Offer:

* Competitive salary and benefits package

* Opportunity to work with a leading technology company

* Collaborative and dynamic work environment



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