Foods North America CTO Voice and Workplace Delivery Sr. Manager

hace 5 días

Xico, México Pepsico A tiempo completo
About the Role

We are seeking a highly experienced Senior Manager to lead our Voice and Workplace Delivery team in Foods North America. As a key member of our Global IT team, you will be responsible for delivering end-to-end Network voice, unified communication and collaboration (UCC) and workplace services across all PepsiCo Foods North America locations.

Key Responsibilities
  • Design and deliver voice solutions using PepsiCo engineering and Security standards
  • Manage business relationships between the PepsiCo IT CIO, Frito-Lay, Quaker Oats and Corporate Function business teams
  • Identify new business requirements and prepare for strategic growth supporting our business
  • Manage a complex team of project managers, change coordinators, financial analysts and multiple 3rd party vendors
  • Write, manage and refine complex statements of work
  • Write and execute complex request for proposal and partner with PepsiCo procurement on selection process
  • Manage day-to-day escalations critical to keeping projects on track
Accountabilities
  • Deliver complex Voice and End User infrastructure projects on time and on budget
  • Build complex estimation models for infrastructure delivery programs
  • Write and manage IT capital expense requests for new projects
  • Review and approve low-level network and voice designs
  • Maintain strategic partnerships with engineering, architecture and 3rd party suppliers to ensure adherence to PepsiCo Network and Security standards
  • Maintain business relationships with the CIO team and direct business contacts
  • Manage both baseline and investment budgets within forecast accuracy guidelines, report out financial risks and challenges
  • Develop business proposal estimates with cost-benefit analysis
  • Identify and deliver process improvement initiatives
  • Identify and deliver key metrics and reporting tools
  • Write and review statements of work with a focus on fixed bid delivery model to reduce cost and complexity
  • Partner with procurement to author, review and revise RFP and SOW documents
  • Communicate and report out to Sr. management on program status and updates
  • Manage and develop direct reports to grow and become successful future leaders
  • Manage multiple 3rd party suppliers
  • Manage delivery of fix bid statements of work
Requirements
  • 15+ years of IT infrastructure experience
  • 5+ years of experience delivering infrastructure services (Network, Voice, Unified Communications)
  • 5+ years delivering end-user solutions (mobility, shared print, shared storage, etc.)
  • 2+ years delivering complex end-to-end infrastructure programs (encompassing multiple IT towers)
  • Experience driving innovation and developing long-term strategies
  • 2+ years reporting tools i.e. Tableau, Power BI, etc.
  • CCNA or equivalent
  • Cloud Compute Network Certifications
  • 5+ years project management
  • PLM certifications a plus
  • 5+ years managing IT finances (forecasting, planning)
  • 2+ years managing end-to-end IT financials (annual investment planning, complex project financial management, PO review, invoicing review, understanding of capitalization of assets)
  • Excellent English-based written and verbal skills

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