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Network Support Specialist

hace 2 meses


Ciudad de México, Ciudad de México Power Advocate, Inc. A tiempo completo
{"title": "Network Support Engineer", "description": "Job Summary

We are seeking a highly skilled Network Support Engineer to join our team at Power Advocate, Inc. As a key member of our technology team, you will be responsible for providing operational expertise and supporting the transition of our services to the cloud.

Key Responsibilities:

  • Deploy and manage the Network technology stack across a geographically dispersed organization
  • Support and improve operational tasks covering monitoring and alerting, and incident resolution
  • Maintain security of the Network environments on-premise and in the cloud
  • Assist technology drive to cloud-managed Network environment through the automation of Network tasks

Main Responsibilities

  • Implement and maintain Network infrastructure, including on-premise and cloud-based solutions
  • Collaborate with technology teams to identify and resolve technical issues
  • Develop and maintain technical documentation, including Knowledge-Base documentation
  • Provide technical support and guidance to other teams and business projects

Requirements

  • Strong technical background with experience working in a Network role with an IT service department
  • Accomplished analytical and decision-making skills
  • Experience with Cisco, Dell, HPE Aruba, Fortinet networking technologies
  • Familiarity with MPLS, Zscaler, and SD-WAN networking technologies
  • Knowledge of IT Security fundamental concepts and practices

About Us

Power Advocate, Inc. is an equal opportunities employer. We are committed to recruiting the best people regardless of their race, color, religion, age, sex, national origin, disability, or protected veteran status. We value diversity and inclusion in the workplace and are proud to be an equal opportunities employer.", "lang_code": "en-US"}