SMB Strategy Manager

hace 1 día


Xico, México Paypal A tiempo completo
Job Description

Overview

The SMB Strategy Manager is a key contributor to PayPal Mexico's overall SMB strategy, driving growth, profitability, and customer satisfaction. Reporting directly to the Mexico SMB Strategy Leader, this role is responsible for supporting the development and execution of the SMB strategy, ensuring alignment across all functional areas within the SMB segment.

Responsibilities

  • Strategy Development and Execution:
    • Contribute to the development and refinement of PayPal Mexico's SMB strategy, ensuring alignment with PayPal's overall business objectives.
    • Conduct market research and competitive analysis to identify growth opportunities and potential threats.
    • Develop and implement strategic initiatives to drive SMB customer acquisition, retention, and expansion.
    • Monitor industry trends and best practices to identify opportunities for innovation.
  • Performance Management and Analysis:
    • Collaborate with the SMB Sales, Channel Partner, and Mid-Market Sales leaders to establish key performance indicators (KPIs) and track performance against targets.
    • Analyze performance data to identify trends, opportunities, and areas for improvement.
    • Prepare regular reports and presentations on SMB performance for the SMB Strategy Leader and senior management.
  • Cross-Functional Collaboration:
    • Foster strong partnerships with cross-functional teams, including marketing, product, operations, and customer support, to ensure alignment and execution of the SMB strategy.
    • Coordinate the development and implementation of joint initiatives across different functions.
  • Project Management:
    • Manage and oversee strategic projects from inception to completion, ensuring adherence to timelines, budgets, and quality standards.
    • Coordinate resources and stakeholders to achieve project objectives.

Qualifications

  • Bachelor's degree in Business Administration, Economics, or related field.
  • Minimum of 5 years of experience in strategy, business development, or consulting roles.


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