UX Research Strategist

hace 4 semanas


Ciudad de México, Ciudad de México Nasdaq A tiempo completo
Nasdaq: A Leader in Digital Experiences

At Nasdaq, we recognize the power of digital experiences to shape our audience's understanding of our brand. We're seeking a highly skilled UX Research Strategist to join our dynamic global digital marketing and client experience team.

This is an exciting opportunity to help lead the user experience and design direction of Nasdaq.com. As a key member of our team, you'll work closely with cross-functional teams to identify research topics, develop user research strategies, and advocate research findings through written and oral presentations.

You'll be responsible for helping define and drive the future of our products by conducting primary and secondary user research, market and ethnographic research, and usability studies. Your expertise will enable us to optimize the overall user experience based on metrics, customer feedback, and business objectives.

We're looking for a creative problem-solver who can inspire change, deliver meaningful insights, and drive revenue growth. If you have a strong desire for creative problem-solving and a positive attitude, we encourage you to apply for this challenging role.

The ideal candidate will have at least five years of UX research experience and a Bachelor's or MS in a human behavior-related field (or equivalent work experience). You'll need to be proficient in data processing tools such as Excel and have experience with remote testing tools, user analytics tools, and a diverse set of UX research tools.

Responsibilities:
  • Conduct primary and secondary user research.
  • Conduct and evaluate quantitative and qualitative research.
  • Perform market and ethnographic research.
  • Manage user research documentation, tools, processes, and best practices across the organization.
  • Work closely with cross-functional teams to identify and evaluate research topics.
  • Plan and implement user research strategies and methodologies.
  • Advocate research findings to diverse audiences through written and oral presentations.
  • Mentor and coach junior UX researchers on the team.
  • Perform usability studies with consumers.
  • Ask questions, gather data, and analyze data.

Requirements:
  • Five or more years of UX research experience
  • Bachelor's or MS in a human behavior-related field (or equivalent and demonstrable work experience)
  • Ability to quickly and effectively share research results.
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
  • Ability to formulate specific, answerable, and practical questions.
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions.
  • Experience with remote testing tools.
  • Experience with user analytics tools.
  • Proficiency in data processing tools such as Excel.
  • A strong desire for creative problem-solving with a positive attitude.
  • Excellent time-management skills.

$125,000 - $150,000 per year

About Us:
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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