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We are seeking an experienced IT Operations Manager to join our team in Monterrey, Mexico. As a key member of our organization, you will be responsible for managing and optimizing the IT services delivered within your scope, driving standardization, and ensuring consistency of deliveries in your geographical area.
You will oversee the monitoring, maintenance, upgrade, and administration of IT systems, including servers, storage, network, databases, messaging, and collaboration platforms. Additionally, you will be responsible for operating a mission-critical 24x7 IT infrastructure, including data center operations, WAN/LAN/Wireless networks, monitoring, and configuration tools.
Key Responsibilities- Capture local infrastructure demand on behalf of all Volvo Group units
- Manage business stakeholders' relationship and local accountability for processes and IT runtime management
- Full responsibility for all ITS resources and deliveries
- Oversee the monitoring, maintenance, upgrade, and administration of IT systems
- Operate a mission-critical 24x7 IT infrastructure
- Minimum of 2-7 years of experience in managing IT infrastructure and services, preferably for a manufacturing business
- Experience with support and operations for IT infrastructure, including computing and storage (Linux and Wintel), network, application hosting, database, messaging, unified communications, and collaboration
- Experience in the delivery of infrastructure services in a global organization
We offer a solid package of compensation and benefits, plus you will enjoy working in a global organization with daily contact with highly skilled colleagues with learning opportunities. Agile is how we work, aiming for high quality and celebrating achievements.
