Customer Service Representative

hace 2 días


Naucalpan de Juárez, México Randstad A tiempo completo

Job Summary

We are seeking a highly skilled and customer-focused Bilingual Customer Care Representative to join our team at Randstad. As a key member of our customer service team, you will be responsible for handling inbound calls professionally and efficiently, making a significant impact on our customer service experience.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone, ensuring a high level of satisfaction and loyalty.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to resolve customer complaints and concerns.
  • Stay up-to-date on product knowledge and services to provide accurate information to customers.

Requirements:

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving and conflict resolution skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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