Technical Support Specialist

hace 1 semana

Monterrey, Nuevo León, México Blue Yonder A tiempo completo

Job Title: Solutions Support Engineer

Job Summary:

We are seeking a skilled Solutions Support Engineer to join our team at Blue Yonder. As a key member of our global technical operations team, you will be responsible for providing technical support and expertise to our customers.

Key Responsibilities:

  1. Provide technical support and troubleshooting for software issues affecting our customers' businesses.
  2. Collaborate with cross-functional teams to resolve complex technical issues and improve product solutions.
  3. Communicate product and solution expertise to internal and external customers.
  4. Stay up-to-date with the latest product solutions and technologies.

Requirements:

  • 2+ years of experience in a customer-facing software industry role, preferably in technical support or software development.
  • Experience working with Blue Yonder products, particularly transportation or warehouse management solutions, is preferred.
  • Strong analytical and problem-solving skills, with the ability to work calmly under pressure and meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to interact with a wide variety of internal personnel.

What We Offer:

  • A dynamic and fast-paced work environment with opportunities for growth and professional development.
  • A competitive salary and benefits package.
  • The chance to work with a global team and contribute to the success of a leading company in the software industry.

About Blue Yonder:

Blue Yonder is a leading provider of artificial intelligence and machine learning software solutions for the retail and manufacturing industries. Our products enable companies to make data-driven decisions and optimize their operations for maximum efficiency and profitability.

Our Values:

  • Diversity, Inclusion, Value & Equality (DIVE): We are committed to fostering an inclusive environment where all employees feel valued and respected.
  • Customer Focus: We are dedicated to delivering exceptional customer service and support to our customers.
  • Integrity: We operate with transparency and honesty in all our interactions and business dealings.

Equal Employment Opportunity:

Blue Yonder is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Lego A tiempo completo

    **Become a key player in our Global End-User Support team**We are seeking a highly motivated and experienced Technical Support Specialist to join our team at the LEGO Group. As a Technical Support Specialist, you will be responsible for providing expert technical support to our end-users, ensuring that they have the best possible experience with our business...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting issues, and collaborating with cross-functional teams to resolve complex problems.Key ResponsibilitiesProvide technical support to...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Epicor Software Mexico SA de CV A tiempo completo

    About the Role:The Global Support Team at Epicor Software Mexico SA de CV is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and other communication channels.Key Responsibilities:Provide technical...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Ecolab A tiempo completo

    Job Overview:We are seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of technical concepts and be able to communicate effectively with customers.Key Responsibilities:Provide technical support to customers via phone, email, or in-personIdentify and resolve...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Dyopath Llc A tiempo completo

    Technical Support SpecialistAt Dyopath LLC, we're seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance to customers and employees, addressing IT-related issues and problems. Your primary responsibilities will include responding to incoming phone calls, emails, and chat...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Ecolab A tiempo completo

    Job Overview: We are seeking a skilled Technical Support Specialist to provide technical support to our current customers. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving basic service support challenges in a safety-focused environment.Responsibilities:Provide technical support to customers via phone or...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trane Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance to dealers and customers on technical subjects in person or remotely.Key ResponsibilitiesProvide technical consultation to customers and dealersTrain...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Trane Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance to dealers and customers on technical subjects in person or remotely.Key ResponsibilitiesProvide technical consultation to customers and dealersTrain...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Rego A tiempo completo

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at Rego. The ideal candidate will have experience in the laser cutting machine industry and be able to provide technical support to customers.Key Responsibilities:Install and commission laser cutting machines for customersProvide technical training, maintenance, and...

  • Senior Technical Support Specialist

    hace 4 semanas

    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job Title: Senior Technical Support SpecialistWe are seeking a highly skilled Senior Technical Support Specialist to join our team at Blue Yonder. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide...

  • Technical Support Specialist

    hace 4 días

    Monterrey, Nuevo León, México Trane Technologies A tiempo completo

    At Trane Technologies, we're looking for a highly skilled Technical Support Specialist to join our team.Key Responsibilities:Provide technical consulting to customers and dealers.Develop and deliver training programs for technicians.Audit dealer networks to ensure compliance and improvement.Identify new opportunities for dealer locations and support customer...

  • Senior Technical Support Specialist

    hace 4 semanas

    Monterrey, Nuevo León, México Jda Software A tiempo completo

    Job Title: Senior Technical Support SpecialistWe are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide technical...

  • Senior Technical Support Specialist

    hace 2 meses

    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Technical Support Specialist to join our team at Blue Yonder. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesTechnical...

  • Senior Technical Support Specialist

    hace 4 semanas

    Monterrey, Nuevo León, México Jda Software A tiempo completo

    Job Title: Senior Technical Support SpecialistJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key Responsibilities:Provide...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Epicor A tiempo completo

    The Role:We are seeking a highly skilled Technical Support Specialist to join our Global Support team at Epicor. As a Technical Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and fax.Key Responsibilities:Respond to client calls in a professional manner, providing appropriate solutions and...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. The successful candidate will be responsible for providing technical support to our global customer base, working closely with our functional and technical teams to resolve technical issues and drive solutions.Key ResponsibilitiesProvide technical support...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Blue Yonder. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesAct as a technical liaison between support and...

  • Technical Support Specialist

    hace 2 semanas

    Monterrey, Nuevo León, México Ntt Data A tiempo completo

    Job Title: L2 Support SpecialistWe are seeking a highly skilled L2 Support Specialist to join our team at NTT Data Services. The ideal candidate will have strong technical skills, excellent communication skills, and the ability to work effectively in a global environment.Key Responsibilities:Provide detailed analysis and resolution of L2 issuesContribute to...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Weir Group A tiempo completo

    Job Summary:We are seeking a skilled Technical Support Specialist to join our team at The Weir Group. As a key member of our IT Service Management function, you will play a vital role in delivering exceptional IT service experiences to our colleagues.Key Responsibilities:Provide operational day-to-day support for the build and run operations for end user...

  • Technical Support Specialist

    hace 3 semanas

    Monterrey, Nuevo León, México Azka It Consulting A tiempo completo

    **About Azka It Consulting**We are a Mexican company that connects the best IT talent with Latin American and United States companies.We are looking for a skilled Technical Support Specialist to join our team.**Key Responsibilities**:Provide prompt and effective technical support to ensure timely resolution of issues.Debug code, analyze logs, and perform...