Air Export Operations Coordinator
hace 3 semanas
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences.
Our flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.
Job SummaryWe are seeking an Air Export Agent I that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent's primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.
Responsibilities- Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
- Identify best routing / transit option per customer request/SOP
- Anticipate and secure quotation from vendors for all potential order costs
- Issue customer or overseas office/agent quotation & confirm acceptance
- Perform TSA Known Shipper Check
- Secure booking from Airline
- Dispatch inland carriage with subcontractor if applicable
- Accrue for all costs in CargoWise and perform initial profitability check
- Issue customer booking confirmation
- Confirm timely delivery/receipt of cargo and update system milestone
- Receive and validate customer documents
- Ensure receipt of AES Data elements in writing from USPPI (if applicable)
- File AES according to USPPI instructions (if applicable)
- Receive and validate master air waybill
- Track and confirm flight departure and update system milestone
- Issue AIT House air waybill according to customer & destination requirements
- Upload all documents to edocs in CargoWise
- Send Pre-Alert to overseas office/agent
- Confirm final costs, ensuring all are accrued and final profitability check complete
- Issue Invoice to customer/overseas office as required
- Distribute documents as per shipper requirement / SOP
- Manage customer reporting and/or additional system milestones as required
- A team player who works well with others - being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
- High school diploma or equivalent
- 0-2 Years Freight Forwarding experience preferred
- Basic math & geography skills
- Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
- Basic knowledge or ability to learn CargoWise preferred
- Basic knowledge or ability to learn freight movement, air vendors, air space configurations, container
Learn more about AIT Worldwide Logistics, our culture and core values in action here.
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