Air Export Operations Coordinator

hace 3 horas


Xico, México Ait Worldwide Logistics, Inc. A tiempo completo
About AIT Worldwide Logistics

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences.

Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

What We Offer

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

Job Summary

AIT Worldwide Logistics is seeking an Air Export Agent I that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Export Agent's primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Responsibilities
  1. Receive and validate customer order (Cargowise Org, Credit, Export POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
  2. Identify best routing / transit option per customer request/SOP
  3. Anticipate and secure quotation from vendors for all potential order costs
  4. Issue customer or overseas office/agent quotation & confirm acceptance
  5. Perform TSA Known Shipper Check
  6. Secure booking from Airline
  7. Dispatch inland carriage with subcontractor if applicable
  8. Accrue for all costs in CargoWise and perform initial profitability check
  9. Issue customer booking confirmation
  10. Confirm timely delivery/receipt of cargo and update system milestone
  11. Receive and validate customer documents
  12. Ensure receipt of AES Data elements in writing from USPPI (if applicable)
  13. File AES according to USPPI instructions (if applicable)
  14. Receive and validate master air waybill
  15. Track and confirm flight departure and update system milestone
  16. Issue AIT House air waybill according to customer & destination requirements
  17. Upload all documents to edocs in CargoWise
  18. Send Pre-Alert to overseas office/agent
  19. Confirm final costs, ensuring all are accrued and final profitability check complete
  20. Issue Invoice to customer/overseas office as required
  21. Distribute documents as per shipper requirement / SOP
  22. Manage customer reporting and/or additional system milestones as required
Requirements

A team player who works well with others - being respectful to our teammates is a Core Value

A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role

Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently

Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

High school diploma or equivalent

0-2 Years Freight Forwarding experience preferred

Basic math & geography skills

Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.

Basic knowledge or ability to learn CargoWise preferred

Basic knowledge or ability to learn freight movement, air vendors, air space configurations, container



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