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Services Representative Manager
hace 2 meses
Job Summary
Schneider Electric Gruppe is seeking a highly skilled and experienced Services Representative Manager to join our team. As a key member of our organization, you will be responsible for supervising and developing field services activities for an area, empowering and developing field services team, and managing customer satisfaction.
Key Responsibilities
- Supervise and develop field services activities for an area, ensuring efficient and effective delivery of services.
- Empower and develop field services team, providing guidance and support to ensure they have the necessary skills and knowledge to excel in their roles.
- Manage customer satisfaction, responding to customer inquiries and resolving issues in a timely and professional manner.
- Ability to solve complex problems, using technical knowledge and skills to analyze and resolve issues.
- Technical Knowledge in Power Products, Power Systems, Low and Medium Voltage Devices, with a minimum of 2 years managing work teams.
- Strong Leadership skills, with the ability to motivate and inspire team members to achieve their best.
- Strong Technical knowledge & skills, with a focus on electrical, mechanical, or mechatronic engineering.
- Handling of digital tools, with experience in customer interaction and complex problem management.
About Schneider Electric Gruppe
Schneider Electric Gruppe is a global leader in the energy management and automation industry. We are committed to creating connected technologies that reshape industries, transform cities, and enrich lives. Our company values include a strong focus on customer satisfaction, innovation, and teamwork.
What We Offer
- A robust benefits package, including flexible work arrangements, paid family leave, and a culture of wellness.
- A dynamic and inclusive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, with opportunities for bonuses and promotions.
Qualifications
- Minimum 2 years managing work teams.
- Strong Leadership skills.
- Strong Technical knowledge & skills.
- Electrical, mechanical, or mechatronic engineer is a plus.
- Handling of digital tools.
- Customer interaction and complex problem management is a plus.
