Oracle JD Edwards EnterpriseOne Functional Support Specialist

hace 1 semana


Zapopan, Jalisco, México Oracle A tiempo completo
Job Description:

As a Senior Technical Expert at Oracle, you will be responsible for delivering exceptional support services to our esteemed customer base. Your primary focus will be on providing expert-level technical assistance and guidance to customers, Original Equipment Manufacturers (OEMs), and Value-Added Resellers (VARs) in resolving complex issues related to the installation, maintenance, and usage of Oracle products.

About You

  • You hold a degree in a technical field or have equivalent experience.
  • You possess a minimum of 4 years of relevant experience, preferably with 2+ years of expertise in JD Edwards EnterpriseOne.

Your Key Responsibilities

  1. Act as the primary point of contact for customers, OEMs, and VARs, ensuring timely resolution of technical issues.
  2. Develop in-depth knowledge of multiple Oracle products, including JD Edwards EnterpriseOne, and stay up-to-date with new technologies and advancements.
  3. Routinely work independently, utilizing your analytical skills to research and develop effective solutions to complex customer problems.

Required Skills and Qualifications

  • Familiarity with JD Edwards EnterpriseOne functional modules, such as Manufacturing, Distribution, Finance, and HCM.
  • Understanding of JDE architecture and technical knowledge of databases, operating systems, XML, Java, and other relevant technologies.
  • Strong functional troubleshooting skills and ability to handle multiple priorities effectively.

Career Level: IC3

Estimated Salary Range: $85,000 - $110,000 per annum, depending on location and experience.



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