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Senior Unified Communications Technologies Specialist
hace 2 meses
About the Role
We are seeking a highly skilled and experienced Unified Communications Technologies Specialist to join our team at SAP. As a key member of our team, you will play a critical role in delivering high-quality collaboration services to our workforce.
Key Responsibilities
- Design and implement unified communication solutions to meet customer needs
- Analyze and resolve complex technical issues
- Develop and maintain technical documentation and knowledge base
- Collaborate with cross-functional teams to ensure seamless service delivery
- Provide training and support to end-users and agents
Requirements
- Minimum 2 years of experience in IT operations and service management
- Excellent interpersonal and communication skills
- Strong analytical and problem-solving skills
- Ability to work in a virtual team environment
- Microsoft Teams enterprise and telephony operations skills
Preferred Qualifications
- Familiarity with enterprise collaboration technology
- Working knowledge of networking technologies
About SAP
SAP is a global leader in enterprise software and software-related services. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. We believe in unleashing all talent and creating a better and more equitable world.
Equal Employment Opportunity
SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
