Senior Unified Communications Technologies Specialist

hace 4 días


San Pedro Garza García, Nuevo León, México SAP A tiempo completo
About the Role

We are seeking a highly skilled Senior Unified Communications Technologies Specialist to join our team at SAP. As a key member of our Unified Communications team, you will play a critical role in delivering high-quality collaboration services to our global workforce.

Key Responsibilities
  • Design and implement unified communication solutions to meet the needs of our internal clients.
  • Monitor and analyze service quality to ensure seamless collaboration experiences.
  • Collaborate with cross-functional teams to develop and implement new technologies and processes.
  • Provide expert-level support and training to end-users and agents.
  • Develop and maintain relationships with carriers and service providers to ensure optimal service delivery.
Requirements
  • Minimum 2 years of experience in IT operations or managing services.
  • Excellent interpersonal skills, including communication, problem-solving, and decision-making.
  • Strong analytical capabilities and process thinking.
  • Ability to work in a virtual team environment and adapt to changing priorities.
  • Excellent English language skills, both written and verbal.
Preferred Qualifications
  • Familiarity with Enterprise collaboration technology like Microsoft Teams and O365.
  • Working knowledge of networking technologies.
About SAP

SAP is a global leader in enterprise software and services, helping over 400,000 customers worldwide work together more efficiently. Our culture of innovation, inclusion, and flexibility makes us an attractive employer for talented individuals like you.

We are committed to creating a workplace where everyone feels included and valued. SAP is an equal opportunity employer and welcomes applications from diverse candidates.



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