Senior Unified Communications Technologies Specialist

hace 2 días


San Pedro Garza García, Nuevo León, México SAP A tiempo completo

Unlock Innovation with SAP

We're a global leader in enterprise software, empowering over 400,000 customers worldwide to work together more efficiently and use business insight more effectively. Our culture is built on trust, collaboration, and a commitment to innovation.

About the Role

We're seeking a highly skilled Senior Unified Communications Technologies Engineer to join our team. As a key member of our SAP CPIT CS CTG Unified Communication Technologies team, you'll be responsible for providing worldwide collaboration & telephony services for SAP based on Microsoft Teams as a managed service.

Key Responsibilities

  • Design and implement high-quality, reliable, and scalable communication solutions
  • Analyze and resolve complex technical issues
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Develop and maintain technical documentation and knowledge base
  • Provide expert-level technical support and training to internal clients

Requirements

  • Minimum 2 years of experience in IT operations and service management
  • Excellent interpersonal and communication skills
  • Strong analytical and problem-solving skills
  • Ability to work in a virtual team environment and adapt to changing priorities
  • Proficiency in Microsoft Teams enterprise and telephony operations

Preferred Qualifications

  • Familiarity with enterprise collaboration technology and networking concepts

What We Offer

SAP is committed to creating a workplace that values diversity, inclusion, and flexibility. We offer a highly collaborative team environment, opportunities for professional growth and development, and a range of benefits to support your well-being.

Join Our Team

At SAP, we're passionate about empowering our employees to drive innovation and make a meaningful impact. If you're a motivated and talented individual who shares our values, we encourage you to apply for this exciting opportunity.



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