Customer Service Representative
hace 7 días
**Job Opportunity for Tres R in Playas de Rosarito, Baja California**:
Work with our clients as a bilingual agent.
**Job Summary:**
We are seeking a customer service representative to join our team at Tres R in Playas de Rosarito, Baja California. As a bilingual agent, you will be responsible for providing excellent customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.
**Key Responsibilities:**
- Answer customer inquiries and provide information about our services
- Document customer information and interactions
- Provide excellent customer service, focusing on first call resolution
- Work in a fast-paced call center environment
- Meet productivity and quality standards
**Benefits:**
- Weekly pay and productivity bonus
- Paid training, including a bonus
- Excellent location with easy access to public transportation
- Legally-mandated benefits
- Vacation and vacation premiums
- Savings fund and voluntary savings plan
- Health services institution (IMSS)
- Federal housing credit program INFONAVIT/FONACOT
- Rewards and recognition program
- Road to growth (great opportunities for advancement in the company)
- Employee discounts for tuition with local universities
- Employee discounts with participating local businesses
**Requirements:**
- Basic education
- Practitioner level of experience
- Intermediate to advanced level of English
**Industry:**
Online Media
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