Product Owner Servicenow

hace 2 días


Guadalajara, Jalisco, México Wipro Technologies A tiempo completo
Job Summary

We are seeking a highly skilled Product Owner Servicenow to join our team at Wipro Technologies. As a key member of our organization, you will be responsible for providing technical expertise in architecture planning and design of our platforms, as well as managing their day-to-day operations.

Key Responsibilities
  • Provide technical expertise in architecture planning and design of our platforms
  • Manage day-to-day operations of our platforms, including troubleshooting and resolving issues
  • Lead the structural/architectural design of our platforms to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning and review current and future requirements
  • Utilize and leverage new features of underlying technologies to ensure smooth functioning of our databases and applications
  • Strategize and implement disaster recovery plans and create and implement backup and recovery plans
  • Manage the day-to-day operations of our platforms, including planning for and managing upgrades, migration, maintenance, backup, installation, and configuration functions
  • Review the technical performance of our platforms and deploy ways to improve efficiency, fine-tune performance, and reduce performance challenges
  • Develop shift rosters for the team to ensure no disruption in our platforms
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance, and provide weekly status reports to the client leadership team and internal stakeholders
  • Leverage technology to develop Service Improvement Plans (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
  • Forecast talent requirements as per current and future business needs
  • Hire adequate and right resources for the team
  • Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability and effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports
  • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs
Stakeholder Interaction
  • Internal - Technology Solutions Group, BU Teams, Different Infrastructure teams
  • External - Clients, Vendors/Manufacturers
Competencies
  • Functional Competencies/ Skill
  • Technical Knowledge - Knowledge of own tower (platform, application, database etc)
  • Expert Domain Knowledge - Understanding of IT industry and its trends
  • Competent to Expert Deliver
  • No. Performance Parameter Measure
  • 1. Operations of the tower SLA adherence, Knowledge management, CSAT/ Customer Experience, Identification of risk issues and mitigation plans.
  • 2. New projects Timely delivery, Avoid unauthorized changes, No formal escalations.

  • Product Owner ServiceNow

    hace 10 horas


    Guadalajara, Jalisco, México Wipro A tiempo completo

    Job DescriptionJob Title: Product Owner ServiceNowJob Summary: We are seeking a highly skilled Product Owner to lead our ServiceNow team. The successful candidate will be responsible for providing technical expertise in architecture planning and design, as well as managing day-to-day operations.Key Responsibilities:Architecture Planning and Design: Provide...


  • Guadalajara, Jalisco, México Avertium A tiempo completo

    ServiceNow Architect Job DescriptionThe ServiceNow Architect plays a pivotal role in designing and implementing ServiceNow solutions that drive business value. As a key member of our team, you will collaborate with stakeholders to develop and maintain a stable production, development, and testing middleware infrastructure.Key Responsibilities:Design and...

  • ServiceNow Architect

    hace 2 semanas


    Guadalajara, Jalisco, México Avertium A tiempo completo

    Avertium is a leading cybersecurity solutions provider that empowers businesses to navigate the complexities of the cybersecurity landscape with confidence. By combining human expertise, a business-first mindset, and cutting-edge technology, Avertium delivers a comprehensive and programmatic approach to cybersecurity that drives action and influence.The...

  • ServiceNow Architect

    hace 2 semanas


    Guadalajara, Jalisco, México Avertium A tiempo completo

    Avertium is seeking a highly skilled ServiceNow Architect to join our team. As a key member of our IT Operations team, you will be responsible for designing, developing, and implementing ServiceNow solutions that support our business needs.Key Responsibilities:• Develop and maintain a stable production, development, and testing middleware infrastructure•...

  • ServiceNow Developer

    hace 2 días


    Guadalajara, Jalisco, México Brillio A tiempo completo

    **About Brillio**Brillio is a company that offers a dynamic work environment where you can find your passion and build your career.**Job Summary**We are seeking a highly skilled ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the needs of our...


  • Guadalajara, Jalisco, México Avertium A tiempo completo

    ServiceNow Architect Job DescriptionThe ServiceNow Architect at Avertium plays a pivotal role in designing and implementing a robust ServiceNow platform that aligns with our enterprise IT architecture. This position requires a deep understanding of ServiceNow and its various features, including development, configuration, and customizations.Key...


  • Guadalajara, Jalisco, México Dresden Partners A tiempo completo

    **Descripción del Puesto**:En Dresden Partners, nos enfocamos en conectar talentos con empresas líderes globales. Buscamos un especialista en gestión de configuración de servicios para unirse a nuestro equipo.**Requisitos del Puesto**:• Experiencia en gestión de personas y clientes en un entorno consultivo• Certificación de Product Owner de...

  • Product Owner

    hace 2 días


    Guadalajara, Jalisco, México Espressive A tiempo completo

    About the RoleWe are seeking a highly skilled Product Owner to join our team at Espressive. As a Product Owner, you will be responsible for defining and prioritizing product features, working closely with cross-functional teams to deliver high-quality software solutions.Key ResponsibilitiesEngage with customers to understand their needs and...

  • DevOps Product Owner

    hace 2 días


    Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    About the RoleWe are seeking a skilled DevOps Product Owner to lead the strategy, development, and continuous enhancement of our DevSecOps, Integration, and Orchestration platforms. This role combines technical expertise with product owner responsibilities, ensuring that our platforms meet the organization's security and integration needs while providing...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Architect to join our team at Wipro Limited. As a Technical Architect, you will be responsible for providing technical expertise in architecture planning and design of our IT infrastructure, as well as managing its day-to-day operations.Key ResponsibilitiesProvide technical support in architecture...


  • Guadalajara, Jalisco, México Wipro Technologies A tiempo completo

    Role PurposeThe purpose of this role is to provide technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations. Key ResponsibilitiesProvide adequate support in architecture planning, migration & installation for new projects in own tower...

  • ServiceNow Developer

    hace 4 días


    Guadalajara, Jalisco, México Brillio A tiempo completo

    **About Brillio**Brillio is a company that offers a dynamic work environment where you can find your passion and build your career.**Job Summary**We are seeking a highly skilled ServiceNow Developer to join our team at Brillio. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing ServiceNow solutions that meet the...

  • Product Owner

    hace 2 días


    Guadalajara, Jalisco, México Baxter Healthcare A tiempo completo

    About VantiveVantive is a new company built on the legacy of Baxter Healthcare. Our mission is to provide best-in-class care to patients worldwide. We are committed to innovation and excellence in kidney care and other vital organ support.Job SummaryWe are seeking a Product Owner to join our team at Vantive. The Product Owner will be responsible for defining...


  • Guadalajara, Jalisco, México Koch Global Services A tiempo completo

    Your Role The Koch Global Services Cloud & Applications team is seeking a Product Owner to spearhead the strategy, development, and ongoing improvement of our DevSecOps, Integration, and Orchestration platforms. This position merges technical proficiency with product ownership duties, ensuring that our platforms not only fulfill the organization's...


  • Guadalajara, Jalisco, México Tech Mahindra A tiempo completo

    **About Us**Tech Mahindra is a global leader in digital transformation, offering innovative and business-driven digital solutions to clients across various industries. Our company culture is built on the principles of driving positive change, celebrating moments, and empowering individuals to rise and achieve their goals.**Our Services**We offer a wide range...

  • Product Manager

    hace 2 días


    Guadalajara, Jalisco, México Hashmap A tiempo completo

    Product Owner - SalesforceWe are seeking a skilled Product Owner to lead our Salesforce product development team in Mexico. The ideal candidate will have a strong understanding of Salesforce platform capabilities and experience in configuration, customization, and administration.Key Responsibilities:Develop and prioritize product backlogs, write user...

  • Gerente de Producto

    hace 2 días


    Guadalajara, Jalisco, México Consultora Ti A tiempo completo

    Consultora TI busca a un experto en Product OwnerDescripción del puesto:Buscamos a un profesional con experiencia en Product Owner en el área financiera, con conocimientos sólidos de metodologías ágiles, especialmente Scrum. Deberá tener habilidades para comprender y traducir las necesidades del cliente en requisitos técnicos, priorizar tareas y...

  • Product Owner

    hace 7 días


    Guadalajara, Jalisco, México Baxter Healthcare A tiempo completo

    Job SummaryThe Product Owner is responsible for defining and supporting the building of valuable, feasible, viable, and usable products that meet customer needs over the lifecycle of the product. This role will define the product roadmap for assigned products, working directly with customers and Product Managers to understand and communicate their needs.Key...

  • Product Owner

    hace 2 días


    Guadalajara, Jalisco, México Baxter A tiempo completo

    Visionary Leadership in Kidney CareBaxter, a leading healthcare company, is embarking on a transformative journey to separate its $5B Kidney Care segment into a standalone company, Vantive. This strategic move will leverage our nearly 70-year legacy in acute therapies and home and in-center dialysis to provide best-in-class care to patients worldwide.As a...

  • Product Owner

    hace 2 días


    Guadalajara, Jalisco, México Prometeo Talent A tiempo completo

    About the RoleWe are seeking a skilled Product Owner to join our team at Prometeo Talent, a leading HR agency. This role is based in Mexico and involves working in a hybrid setting, reporting to the General Manager.As a Product Owner, you will be responsible for supporting the Technical Delivery Management Team through onboarding and provisioning the...