Product Owner Servicenow
hace 2 días
Role Purpose
The purpose of this role is to provide technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations.
Key Responsibilities
Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/middleware/backup)
Lead the structural/architectural design of a platform/middleware/database/backup etc. according to various system requirements to ensure a highly scalable and extensible solution
Conduct technology capacity planning by reviewing the current and future requirements
Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/platforms, as applicable
Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Team Management
Resourcing Forecast talent requirements as per the current and future business needs
Hire adequate and right resources for the team
Talent Management Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability & effectiveness
Build an internal talent pool of HiPos and ensure their career progression within the organization
Performance Management
Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports
Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs
Employee Satisfaction and Engagement
Lead and drive engagement initiatives for the team
Track team satisfaction scores and identify initiatives to build engagement within the team
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