IT Support Specialist

hace 2 semanas


Guadalajara, Jalisco, México Cognizant A tiempo completo

We are seeking an exceptional individual to join our team as a Technical Service Desk Analyst at Cognizant. This is an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.

Our company promotes an inclusive culture, where we value diverse perspectives and provide career growth and development opportunities.

We have an exciting opportunity for an IT professional to work supporting one of our clients as a Technical Service Desk Analyst.

Key Responsibilities
  • Provide technical support and troubleshooting for infrastructure operations to ensure smooth and efficient services.
  • Oversee the installation, configuration, and maintenance of hardware and software systems to ensure optimal performance.
  • Monitor system performance and implement necessary updates and patches to maintain security and functionality.
  • Collaborate with other IT team members to develop and implement strategies for improving system reliability and performance.
Qualifications
  • Possess a Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Show proficiency in hardware and software installation, configuration, and maintenance.
Experience
  • 2-5 years of experience in a similar role.
  • Exhibit excellent communication and interpersonal skills to effectively support end-users.

In this role, you will have the opportunity to improve your career in one of the largest and fastest-growing IT services providers worldwide. You will receive ongoing support and funding for training and development plans, as well as a highly competitive benefits and salary package.

Estimated Salary: $65,000 - $85,000 per year.



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