IT Support Specialist
hace 1 día
Job Summary
We are seeking a highly skilled IT Support Analyst to join our team at American Standard. As an IT Support Analyst, you will be responsible for administering and maintaining our organization's information systems to ensure they function reliably and meet user needs.
Key Responsibilities
- Install and configure complex information systems and associated hardware in accordance with technical specifications.
- Communicate with system users to understand their needs and provide efficient support.
- Investigate, troubleshoot, and resolve system problems in a timely manner.
- Escalate system problems to senior staff when necessary.
- Coach or provide guidance to lower-level support analysts.
Requirements
- Bachelor of Science degree in computer discipline.
- English skills to communicate effectively in a multicultural labor environment.
- Proficiency in Office 2007 and 2010.
- Ability to perform corrective maintenance on computer systems (hardware) and provide technical support to users.
- Knowledge of networking, electrical installation, and circuit electronics.
EEO Statement
American Standard and American Standard B&K México are equal opportunity employers. All qualified applicants will be considered for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, age, marital status, medical condition, or any other characteristic protected by law.
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