Cloud Support Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Oracle A tiempo completo
Job Summary

As a Cloud Support Engineer at Oracle, you will be responsible for delivering post-sales support and solutions to our customer base while serving as an advocate for customer needs.

Key Responsibilities
  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Provide technical support and troubleshooting for our Electronic Support Services
  • Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees
  • Develop and maintain in-depth knowledge of Oracle products and platforms
  • Act independently to research and develop solutions to customer issues
Requirements
  • Highly experienced in multiple platforms
  • Strong understanding of all Oracle products
  • Excellent communication and problem-solving skills
  • Ability to work independently with minimal direction
What We Offer

As a Cloud Support Engineer at Oracle, you will have the opportunity to work with a talented team of professionals and develop your skills and expertise in a dynamic and supportive environment.


  • Cloud Support Specialist

    hace 2 semanas


    Ciudad de México, Ciudad de México Acronis A tiempo completo

    Job Title: Cloud Support SpecialistAcronis is a world leader in cyber protection, empowering people by providing cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on.Job Summary:We are looking for a Cloud Support Specialist who is ready to join our mission in creating a #CyberFit...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Specialist to join our AWS Support Engineering team. As a Cloud Support Specialist, you will be responsible for providing technical support to our customers and internal teams, leveraging your expertise in cloud-based technologies to resolve complex issues and improve our services.Key...


  • Ciudad de México, Ciudad de México Wood Mackenzie Ltd A tiempo completo

    About the RoleWood Mackenzie Ltd is seeking a highly skilled Cloud Network Support Specialist to join our team. As a key member of our technical team, you will be responsible for providing operational expertise and supporting the transition of our services to the cloud.Main ResponsibilitiesCloud Network Support: Deploy and manage the Network technology stack...

  • Cloud Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Imperva A tiempo completo

    The OpportunityImperva, a leading cybersecurity company, is seeking a skilled Cloud Support Specialist to join its Global Customer and Product Support Team. This is a key role at Imperva, and as a Cloud Support Specialist, you will be part of a team working alongside professionals in Product Support, Engineering, QA, and Sales Security Engineering (SE). You...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers and internal teams, leveraging your expertise in cloud technologies to drive customer success.Key ResponsibilitiesResolve customer cases through various contact...


  • Ciudad de México, Ciudad de México Imperva A tiempo completo

    Imperva, a leading cybersecurity company, is seeking a skilled Cloud Support Specialist to join its Global Customer and Product Support Team. This is a key role at Imperva, and as a Cloud Support Specialist, you will be part of the Global Support Team working alongside exceptional professionals in Product Support, Engineering, QA, and Sales Security...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will play a critical role in providing technical support to our customers and internal teams, helping them to succeed with our cloud services.Key ResponsibilitiesProvide advanced...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, leveraging your expertise in cloud technologies to resolve complex issues and improve our services.Key...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, leveraging your expertise in cloud technologies to resolve complex issues and improve our services.Key...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.Key ResponsibilitiesProvide timely and effective support to customers through various communication channels, including phone,...

  • Cloud Support Specialist

    hace 1 semana


    Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services Mexico S. de R.L. de C.V. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, helping them to resolve issues and improve their experience with our cloud services.Key ResponsibilitiesProvide technical...


  • Ciudad de México, Ciudad de México Power Advocate, Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled Network Support Engineer to join our team at Power Advocate, Inc. as a Cloud Transition Specialist. This is an exciting opportunity to be part of a dynamic team that is driving the transition of our services to the cloud.Key ResponsibilitiesDeploy and manage the Network technology stack across a geographically...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled Cloud Support Engineer to join our Support organization. As a member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesResolve post-sales customer inquiries via phone and electronic meansProvide...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Oracle A tiempo completo

    Job SummaryWe are seeking a highly skilled Cloud Support Engineer to join our Support organization. As a member of our team, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key ResponsibilitiesResolve post-sales customer inquiries via phone and electronic meansProvide...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAmazon Web Services Mexico S. de R.L. de C.V. is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, leveraging your expertise in cloud technologies to resolve complex issues and improve customer satisfaction.Key...

  • Cloud Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Engineer to join our team at Amazon Web Services. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients. You will work closely with our customers to understand their needs and provide tailored solutions to their complex...


  • Ciudad de México, Ciudad de México Palermo Advisors A tiempo completo

    Infrastructure Support Specialist for a GPU Cloud CompanyThe Organization:We are Palermo Advisors, a leading provider of cloud infrastructure solutions. Our customer is the largest GPU cloud built specifically for AI, offering instant deployment of thousands of NVIDIA H100s and A100s on-demand, without contract or commitment, or reserving dedicated clusters...


  • Ciudad de México, Ciudad de México Palermo Advisors A tiempo completo

    Infrastructure Support Specialist for a GPU Cloud CompanyThe Organization:We are Palermo Advisors, a leading provider of cloud-based solutions for artificial intelligence and machine learning. Our customer is the largest GPU cloud built specifically for AI, offering instant deployment of thousands of NVIDIA H100s and A100s on-demand, without contract or...


  • Ciudad de México, Ciudad de México Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Cloud Support Associate to join our team at Amazon. As a Cloud Support Associate, you will play a critical role in providing technical support to our customers and internal teams.Key ResponsibilitiesCustomer Support: You will work with senior engineers to resolve customer cases through various contact channels,...


  • Ciudad de México, Ciudad de México Amazon Web Services Mexico S. de R.L. de C.V. A tiempo completo

    Position OverviewAs a Cloud Solutions Support Specialist, you will rapidly acquire knowledge on utilizing various cloud technologies to empower our clients in achieving their goals. Your RoleYou will serve as the Cloud Advocate across AWS offerings, equipping our clients with essential tools and strategies to enhance their presence in global markets. Key...