Senior Technical Consulting Manager

hace 4 semanas

Ciudad de México, Ciudad de México 120-SFDC Mexico A tiempo completo
Job Title: Manager, Technical Consulting

About the Role:

At 120-SFDC Mexico, we're seeking a seasoned Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. As a key player in managing, training, and building the careers of our technical consulting team, you'll play a meaningful part in delivering strategic engagements that define transformational opportunities and execution of change programs.

Key Responsibilities:
  • Handle, train, and mentor our Technical Consultants to implement successfully in turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customers' needs.
  • Help us bring the wow factor to our customer deployments - improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps that are tailored and branded for the specific customer.
  • Lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.
  • Work closely with the delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for our technical consultants and ensure the ongoing training and success of our team.
  • Report directly to the Director/RVP and have up to 10 direct reports under your scope of responsibility.

Requirements:
  • Experience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.
  • Experience in agile and hybrid SDLC models including full lifecycle deployments.
  • 10+ Years of experience leading Salesforce technical consulting projects and handling individual contributors.
  • 5+ years experience in Project Management Roles.
  • 3+ Years of experience implementing enterprise software packages.
  • 2+ Years Implementing Salesforce CRM Projects including Sales Cloud and Service Cloud.
  • Consistent track record of training and coaching junior consultants to thrive in a professional consulting environment as well as assisting direct reports in the definition and attainment of individual goals.
  • A good understanding of user interface design principles, with a consistent track record of creative Salesforce development.
  • You'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stages.
  • You'll have experience working on deployment teams, ideally using Agile development techniques.
  • You'll be passionate about developing apps that are both eye-catching and intuitive.
  • You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Good communication skills, equally comfortable with crafting emails as delivering a technical presentation or demo.
  • You are a technical guide with Full-Stack Engineering and Salesforce Development including HTML, CSS, JavaScript, Apex, LWC, etc. as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.
  • Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - Salesforce.com Certification Required.

Technical Skills:
  • HTML5, CSS3, JavaScript and more.
  • AngularJS.
  • Java, SOAP APIs, REST (JSON, XML).
  • Data modeling.
  • Process modeling tools.
  • Salesforce.com Certifications (Admin, Developer).

Preferred Qualifications:
  • Salesforce (Apex, VisualForce, Lightning).
  • Agile SCRUM Master Certification.
  • EPC/CPQ/OM.
  • Salesforce Certification - Platform Developer I or more preferred.
  • Industry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is ideal.
  • Experience with the Vlocity suite of products is a plus.

Benefits & Perks:
  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.
  • World-class enablement and on-demand training with Trailhead.com.
  • Exposure to executive thought leaders and regular 1:1 coaching with leadership.
  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community.

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