Salesforce Technical Consulting Manager

hace 2 días

Ciudad de México, Ciudad de México 120-SFDC Mexico A tiempo completo
About the Role

Salesforce is seeking a seasoned Manager, Technical Consulting to join our Global Delivery Centre (GDC) team. As a key member of our technical consulting team, you will play a crucial role in managing, training, and building the careers of our technical consultants. Our team is responsible for delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services, ensuring end-to-end multi-cloud delivery capabilities across all Salesforce technologies and scaling with agility for successful customer outcomes.

Your Impact
  • You'll be responsible for handling, training, and mentoring our Technical Consultants and Solution Consultants to successfully implement program designs from our Solution Architects and Technical Architects into configured solutions that meet customer needs.
  • You'll help us bring the wow factor to our customer deployments by improving the Industry Cloud product to deliver user-friendly, innovative web, and mobile apps tailored and branded for specific customers.
  • Working predominantly with Agile scrum teams, you'll lead, train, mentor, and improve the delivery capabilities of our Technical Consulting team.
  • You'll work closely with delivery manager teams, technical consultants, and Salesforce University teams to ensure efficient onboarding training for technical consultants and ongoing training and success of our team.
  • You'll report directly to the Director/RVP and have up to 10 direct reports under your scope of responsibility. You will be required to deliver technical work on projects at 50% utilization and balance that with leading your team of Technical Consultants.

Requirements
  • Experience leading professional consulting teams delivering large enterprise-scale Salesforce implementations.
  • Experience in agile and hybrid SDLC models including full lifecycle deployments.
  • 10+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
  • 5+ years of experience in Project Management Roles. Experienced in leading external client projects in positions of growing responsibility in the delivery of business consulting and systems development.
  • 3+ years of experience implementing enterprise software packages.
  • 2+ years of experience implementing Salesforce CRM Projects including Sales Cloud and Service Cloud.
  • Consistent track record of training and coaching junior consultants to thrive in a professional consulting environment, as well as assisting direct reports in the definition and attainment of individual goals.
  • A good understanding of user interface design principles, with a consistent track record of creative Salesforce development.
  • You'll have experience working with a variety of technology and the ability to multi-task between different projects and workflow stages.
  • You'll have experience working on deployment teams, ideally using Agile development techniques.
  • You'll be passionate about developing apps that are both eye-catching and intuitive.
  • You'll be a self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Good communication skills, equally comfortable with crafting emails as delivering a technical presentation or demo.
  • You'll be a technical guide with Full-Stack Engineering and Salesforce Development, including HTML, CSS, JavaScript, Apex, LWC, etc., as you will serve as an escalation point for your team of Technical Consultants; Build credibility and trust within the Salesforce Industries professional services group.
  • Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) - Salesforce.com Certification Required.

Preferred Qualifications
  • Salesforce (Apex, Visual Force, Lightning)
  • Agile SCRUM Master Certification
  • EPC/CPQ/OM
  • Salesforce Certification - Platform Developer I or more preferred
  • Industry domain experience in Insurance, Health Insurance, Telecommunication, Energy, and/or the Government sector is ideal
  • Experience with the Vlocity suite of products is a plus

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