Virtual Assistant, ACC

hace 2 días


Xico, México Porch Mexico A tiempo completo
About the Role

Porch Group is a leading provider of home services and insurance solutions, and we're seeking a highly skilled Virtual Assistant to join our team at ACC. As a Virtual Assistant, you will play a critical role in delivering exceptional customer experiences and supporting our customers throughout their home journey.

Key Responsibilities
  • Provide top-notch customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work closely with our team to ensure seamless communication and collaboration, leveraging your strong communication and language skills to effectively communicate with clients and colleagues.
  • Utilize your attention to detail and organizational skills to manage multiple tasks and priorities, ensuring that all tasks are completed accurately and efficiently.
  • Stay up-to-date with industry trends and best practices, applying your knowledge to continuously improve our services and processes.
What We Offer
  • A competitive hourly rate of $130 MXN pesos, with opportunities for performance-based incentives.
  • A comprehensive training program to ensure your success in the role.
  • A dynamic and supportive work environment that fosters growth and development.
  • The chance to work with a leading company in the home services and insurance industry.
Requirements
  • Strong communication and language skills, with the ability to communicate effectively in English.
  • Excellent attention to detail and organizational skills, with the ability to manage multiple tasks and priorities.
  • Ability to work independently and as part of a team, with a strong commitment to customer service and satisfaction.
  • Strong computer skills, with the ability to navigate multiple systems and software applications.
What's Next?

Porch Group is committed to building an inclusive culture of belonging that reflects the diversity of the communities we serve. We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and working in a dynamic and supportive environment, we'd love to hear from you.



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