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Senior Basis Consultant

hace 2 meses


San Pedro Garza García, Nuevo León, México Sap A tiempo completo
About the Role

We are seeking a highly skilled IT Technology Services Senior Specialist to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS.

Key Responsibilities
  • Respond, troubleshoot, and resolve alerts and incidents in a timely and efficient manner.
  • Act as an escalation point for productive issues at the LLD Level.
  • Follow change management processes during service request execution.
  • Seek opportunities to streamline standard operating procedures through automation.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management.
  • Solid know-how on SAP Technologies, with SAP NetWeaver certification highly beneficial.
  • Experience in at least one non-NetWeaver technology, such as BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.
  • Strong capabilities in technical documentation.
  • Capacity to continuously acquire new knowledge in an independent and proactive way.
  • Good analytical and solution-oriented thinking.
  • Very good communication and networking skills.
  • Strong customer service focus.
  • Very good English language skills.
Work Experience

We are looking for candidates with 12+ years' experience as Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams.

Strong working knowledge in Linux and Windows operating system platforms, as well as HANA, Sybase ASE, and/or other Database management systems is required.

About SAP

SAP is a company that enables you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We believe in unleashing all talent and creating a better and more equitable world. SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.