Senior Basis Consultant

hace 7 días

San Pedro Garza García, Nuevo León, México SAP A tiempo completo

About the Role

We are seeking a highly skilled Senior Basis Consultant to join our team at SAP. As a key member of our Enterprise Cloud Services organization, you will play a critical role in ensuring the 24x7 availability of SAP systems running in our private cloud offering.

Key Responsibilities

  • Respond, troubleshoot, and resolve alerts and incidents related to SAP systems
  • Act as an escalation point for productive issues at the LLD Level
  • Follow change management processes during service request execution
  • Seek opportunities to streamline standard operating procedures through automation

Requirements

  • Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management
  • Solid know-how on SAP Technologies, with SAP NetWeaver certification highly beneficial
  • Experience in at least one non-NetWeaver technology, such as BOBJ, SAP Mobile, Convergent Charging, OpenText, or HANA XSA
  • Strong capabilities in technical documentation
  • Capacity to continuously acquire new knowledge in an independent and proactive way
  • Good analytical and solution-oriented thinking
  • Very good communication and networking skills
  • Strong customer service focus
  • Very good English language skills

Work Experience

  • 12+ years' experience as a Technical SAP NetWeaver (ABAP and Java Basis administration) and/or non-NetWeaver engineer on L3 or higher-level operations/support teams
  • Strong working knowledge in Linux and Windows operating system platforms
  • Strong working knowledge in HANA, Sybase ASE, and/or other Database management systems
  • Strong working knowledge managing technical documentation

About SAP

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

We Win with Inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

  • Senior Basis Consultant

    hace 2 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleSAP is seeking a highly skilled Senior Basis Consultant to join our team. As a Senior Basis Consultant, you will be responsible for ensuring the smooth operation of SAP systems, troubleshooting and resolving technical issues, and providing expert-level support to our customers.Key ResponsibilitiesEnsure 24x7 availability of SAP systemsRespond,...

  • Senior Basis Consultant

    hace 1 mes

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Basis Consultant to join our Enterprise Cloud Services team at SAP. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in our private cloud offering.Key ResponsibilitiesRespond, troubleshoot and resolve alerts and incidents related...

  • Senior Basis Consultant

    hace 7 horas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Basis Consultant to join our team at SAP. As a key member of our Enterprise Cloud Services organization, you will play a critical role in ensuring the 24x7 availability of SAP systems running in our private cloud offering.Key ResponsibilitiesRespond, troubleshoot, and resolve alerts and incidents related...

  • Senior Basis Consultant for Critical Incident Management

    hace 7 días

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We're seeking a seasoned SAP Basis expert to join our Critical Incident Management team.As a Senior Basis Consultant for SAP Enterprise Cloud Services, you'll be responsible for ensuring the 24x7 availability of SAP systems running on SAP ECS. Your expertise in NetWeaver & Non-NetWeaver technologies will be crucial in troubleshooting and resolving alerts and...

  • Senior Consultant, Advisory

    hace 8 horas

    San Pedro Garza García, Nuevo León, México ELEVATE Global A tiempo completo

    Employment type: Full-Time Job Opportunity Role title: Senior Consultant Advisory LATAM Mexico-Monterrey or Mexico City Reports to (title): Associate Director Advisory Business Overview ELEVATE Global is a leader in sustainability and supply chain services globally. We design, build, and manage data-driven sustainability-linked programs with assessment,...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    About the RoleWe are seeking a highly skilled IT Technology Services Senior Specialist to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS.Key ResponsibilitiesRespond, troubleshoot, and resolve alerts and incidents in a timely and efficient...

  • Senior Basis Consultant for Critical Incident Management

    hace 3 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We're seeking a seasoned Senior Basis Consultant to join our Critical Incident Management team!As a key member of our team, you'll be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS). Your expertise in NetWeaver & Non-NetWeaver technologies will be crucial in supporting, troubleshooting, and...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled IT Technology Services Senior Specialist to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS.Key ResponsibilitiesRespond, troubleshoot, and resolve alerts and incidentsBe an escalation point for...

  • Senior Basis Consultant for Critical Incident Management

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We're seeking a seasoned Senior Basis Consultant to join our Critical Incident Management team!As a key member of our team, you'll be responsible for ensuring the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS). Your expertise in NetWeaver & Non-NetWeaver technologies will be instrumental in troubleshooting and resolving...

  • Senior Risk Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México Fm Global A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Senior Risk Consultant to join our team at Fm Global. As a Senior Risk Consultant, you will play a critical role in helping our clients identify and mitigate potential risks in their manufacturing facilities.Key ResponsibilitiesConduct thorough risk assessments of manufacturing facilities to...

  • Senior Basis Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP SE A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced IT Technology Services Senior Specialist to join our Enterprise Cloud Services (ECS) organization. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS, responding to and resolving alerts and incidents, and serving as an...

  • Senior Basis Consultant

    hace 7 horas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced IT Technology Services Senior Specialist to join our Enterprise Cloud Services (ECS) organization. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS, troubleshooting and resolving alerts and incidents, and serving as an...

  • Senior Consultant, Advisory

    hace 1 día

    San Pedro Garza García, Nuevo León, México Elevate A tiempo completo

    Role OverviewWe are seeking a highly motivated and experienced Senior Consultant to join our Advisory team in Mexico. As a key member of our team, you will be responsible for leading projects and developing high-quality analysis and product outputs for clients in the areas of responsible sourcing, human rights due diligence, and ESG risk management.As a...

  • Senior Network Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Network Consultant to join our Global Corporate Office Network Service team at SAP. As a key member of our team, you will be responsible for designing, deploying, operating, and continuously improving the global network infrastructure for our global WAN, Internet, and LAN services using managed services...

  • Strategic Communities of Practice Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México CEMEX, Inc. A tiempo completo

    {"h3":{"text":"(CEN) COMMUNITIES OF PRACTICES SENIOR CONSULTANT"},"p":{"text":"CEMEX, Inc. is seeking a highly skilled and motivated COMMUNITIES OF PRACTICES SENIOR CONSULTANT to drive business value and knowledge sharing across business units and regions. As a Senior Communities of Practice Consultant, you will be responsible for designing, enabling, and...

  • IT Technology Consultant

    hace 2 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job Title: IT Technology ConsultantWe are seeking a highly skilled IT Technology Consultant to join our Enterprise Cloud Services team. As a key member of our team, you will be responsible for providing technical expertise and support for our customers across multiple infrastructures.Key Responsibilities:Handling Incidents, Alerts, and Service...

  • Senior Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Senior Consultant to join our Unified Communications team at SAP. As a key member of our team, you will be responsible for delivering high-quality collaboration services to our internal clients.Key ResponsibilitiesProvide expert-level support for Microsoft Teams and telephony servicesAnalyze and...

  • Strategic Communities of Practice Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México CEMEX, Inc. A tiempo completo

    Senior Communities of Practice ConsultantCemex is seeking a highly skilled and experienced Senior Communities of Practice Consultant to drive business value and knowledge sharing across business units and regions.Main ResponsibilitiesDevelop and implement community of practice initiatives that foster collaboration and drive business results.Design and lead...

  • Senior Root Cause Analysis Specialist

    hace 1 semana

    San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    Job Title: Senior Root Cause Analysis SpecialistWe are seeking a highly skilled Senior Root Cause Analysis Specialist to join our team at SAP. As a key member of our technical operations team, you will be responsible for conducting root cause analysis for major incidents and implementing permanent fixes.Key Responsibilities:Conduct root cause analysis for...

  • Community of Practice Senior Consultant

    hace 4 semanas

    San Pedro Garza García, Nuevo León, México Cemex A tiempo completo

    Cemex is seeking a highly skilled and motivated Community of Practice Senior Consultant to drive business value and knowledge sharing across our organization. As a key member of our team, you will be responsible for designing, enabling, and mobilizing communities of practice that drive operational efficiency and effectiveness.Main Responsibilities:Design and...