Quality Assurance Manager

hace 3 días


Cabo San Lucas, Baja California Sur, México Hilton Grand Vacations A tiempo completo
Job Title: Quality Assurance Manager

As a Quality Assurance Manager at Hilton Grand Vacations, you will be responsible for leading, training, and developing the Quality Assurance Team, fostering relationships between QA and Sales, and ensuring the highest standards of quality in our vacation ownership operations.


Key Responsibilities:
  • Lead and develop the Quality Assurance Team to achieve exceptional results
  • Foster strong relationships between QA and Sales teams to drive business growth
  • Develop and implement quality control processes to ensure compliance with company standards
  • Collaborate with cross-functional teams to resolve quality-related issues

Requirements:

To succeed in this role, you must possess:

  • Bilingual skills in English and Spanish
  • Office Package Management skills
  • Associate's Degree or University Diploma
  • 3+ years of related experience

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.


At Hilton Grand Vacations, we are committed to making every vacation memorable for our owners and guests. If you share our passion for delivering exceptional quality and service, we encourage you to apply for this exciting opportunity.


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