Strategic Planning and Customer Service Manager
hace 2 meses
We are seeking a highly skilled Strategic Planning and Customer Service Manager to join our team at Humaniq Headhunters. As a key member of our organization, you will be responsible for managing customer packaging material demand, planning and organizing customer service metrics, and ensuring timely delivery of materials.
Key Responsibilities- Manage customer packaging material demand by allocating purchase orders or forecasts to production plants and ensuring timely delivery.
- Plan and organize customer service metrics, including Fill Rate% and On-time%.
- Enter customer orders or demands into SAP and reconcile confirmed orders with production and delivery dates.
- Coordinate with the Logistics Team and Order Center Team to resolve discrepancies and ensure timely delivery.
- Track and manage customer materials, including updating designs and informing customers of deactivating old versions.
- Coordinate order releases with dispatch and track sleeves and cylinders stock.
- Manage relationships with the European Order Center Team and other sourcing sites.
- Issue goods (PBDs) in SAP and follow up on time materials deliveries with the Logistics team.
- Prepare and present reports on Orders Delay Status and Open Orders on a weekly basis.
- Collaborate with the Sales Team on monthly reviews of the local Forecast.
- Bachelor's degree in Business Administration, International Business, Management, or a related field.
- 3-5 years of experience in demand planning or customer service in a packaging industry.
- English language proficiency for business communication.
- Professional skills in decision-making, analysis, communication, and teamwork.
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Demand Planning and Customer Service Manager
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Demand Planning and Customer Service ManagerInternational Food packaging company is seeking a highly skilled Demand Planning and Customer Service Manager to join their team.Main Responsibilities:Manage the customer's order cycle - Order To Cash (from order entry to payment) on the date and quantity requested to meet the customer's needs and ensure...
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Demand Planning and Customer Service Manager
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Demand Planning and Customer Service ManagerHumaniq Headhunters is seeking a highly skilled Demand Planning and Customer Service Manager to join our team. As a key member of our organization, you will be responsible for managing the customer's order cycle, ensuring timely delivery, and achieving sales targets.Key Responsibilities:Manage the...
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Planning and Customer Service Manager
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Planning and Customer Service ExecutiveAt Humaniq Headhunters, we are seeking a highly skilled Planning and Customer Service Executive to join our team. As a key member of our organization, you will be responsible for managing customer packaging material demand, organizing and planning customer service metrics, and ensuring timely delivery of...
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Planning and Customer Service Manager
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Planning and Customer Service ExecutiveAt Humaniq Headhunters, we are seeking a highly skilled Planning and Customer Service Executive to join our team. As a key member of our organization, you will be responsible for managing customer packaging material demand, organizing and planning customer service metrics, and ensuring timely delivery of...
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Planning and Customer Service Manager
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Planning and Customer Service ExecutiveAt Humaniq Headhunters, we are seeking a highly skilled Planning and Customer Service Executive to join our team. As a key member of our organization, you will be responsible for managing customer packaging material demand, organizing and planning customer service metrics, and ensuring timely delivery of...
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Planning and Customer Service Manager
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob Title: Planning and Customer Service ExecutiveAt Humaniq Headhunters, we are seeking a highly skilled Planning and Customer Service Executive to join our team. As a key member of our organization, you will be responsible for managing customer packaging material demand, organizing and planning customer service metrics, and ensuring timely delivery of...
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Demand Planning and Customer Service Manager
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Strategic Customer Service and Planning Executive
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Santiago de Querétaro, Querétaro de Arteaga, México Humaniq Headhunters A tiempo completoJob SummaryWe are seeking a highly skilled Customer Service and Demand Planning Specialist to join our team at Humaniq Headhunters. As a key member of our organization, you will be responsible for managing customer packaging material demand, allocating purchase orders, and ensuring timely delivery of materials.Key ResponsibilitiesEnter customer orders into...
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