Highly Skilled IT Support Specialist

hace 5 días


Xico, México Wpp A tiempo completo

At WPP, technology plays a vital role in our success. As an Application Support Analyst, you will be part of the GroupM IT team, responsible for providing technical solutions to the GroupM agencies.

The ideal candidate will have at least 5-7 years of experience in IT support, with expertise in SharePoint Online and Office 365 services such as PowerApps, PowerBI, and Power Automate. Strong communication and presentation skills are essential, as well as the ability to learn new products and systems quickly.

Your key responsibilities will include:

  • Gathering user requirements and performing root cause analysis
  • Providing training and documentation for new releases
  • Leading end-user training sessions
  • Assisting teams throughout the implementation process

You will work closely with the project team to define, build, and configure products to high standards. Your excellent client service skills will enable you to provide solutions to business challenges and analyze problems to provide effective solutions.

In return, you can expect a competitive salary of $120,000 per year, plus benefits and opportunities for growth and development.



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