Store Director

hace 2 semanas


Monterrey, Nuevo León, México Trek Bikes A tiempo completo
About Trek Bikes

Trek Bikes is a global leader in the design and manufacturing of bicycles and related products. Our mission is to create products that we love and to take care of our customers. We value our team, ensuring that we have the best team possible. We value new ideas from anywhere, inspiring others with our positive energy, facing reality to make tough decisions, and turning ideas into reality quickly.

We are committed to making the world a better place, one bike at a time. Our goal is to make cycling accessible to everyone, regardless of age, ability, or background.

Job Summary

We are seeking a highly motivated and experienced Store Director to join our team. The successful candidate will be responsible for leading our sales floor, interacting with customers and employees to achieve our sales goals. They will also be responsible for participating in the annual budgeting process, quarterly/monthly financial review meetings, and other meetings as necessary.

Key Responsibilities
  1. Sales Performance
  • Actively work the sales floor, interacting with customers and employees to achieve the store's sales goals.
  • Be one of the top two (2) sales people in the store.
  • Lead all staff in world-class customer service to deliver on all financial goals of the organization.
Staff Performance
  • Organize, implement, and validate staff training. Training areas include sales, merchandising, Daily Task List, Ascend POS, Ascend Analytics, and product training.
  • Validate training through a variety of methods including active role-playing, Trek University, secret shop reviews, and direct observation.
  • Conduct a bi-weekly leadership meeting with Service Lead, Sales Lead, to review the past two weeks performance as well as plan for future weeks.
Store Merchandising and Operations
  • Participate in store merchandising to ensure a professional, accessible, and inviting shopping experience—this includes sorting, straightening, arranging fixtures, and setting up feature displays.
  • Monitor store supplies and ordering or purchasing additional supplies as needed.
  • Responsible for exporting daily files into QuickBooks at least once per week.
Human Resources
  • Actively take part in all aspects of human resources and staffing within the store, including interviewing potential employees, completing new-hire paperwork, creating schedules, and implementing discipline.

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