Incident Response Team Lead

hace 2 días


Veracruz, Veracruz-Llave, México Socotra, Inc. A tiempo completo

About the Role

Socotra, Inc. is seeking a highly skilled and motivated Engineering Manager to lead our Incident Response Team. As a key member of our security team, you will be responsible for managing a team of engineers dedicated to identifying, responding to, and mitigating incidents that impact our services.

Key Responsibilities

  • Lead, mentor, and grow a team of incident response engineers, fostering a culture of collaboration, continuous improvement, and excellence.
  • Develop and implement processes and tools to improve incident detection, response, and resolution, ensuring timely and effective response to incidents to minimize impact on services.
  • Work closely with other engineering teams, security teams, and stakeholders to ensure effective communication and coordination during incidents.
  • Provide training and development opportunities for team members to enhance their skills and knowledge in incident response and related areas.
  • Maintain and report on key metrics related to incident response performance, providing regular updates to senior management on the status of incidents and response efforts.
  • Manage the on-call rotation for the incident response team, ensuring that the team is adequately staffed and prepared to respond to incidents at all times.

Requirements

  • Strong technical background and excellent leadership skills.
  • Passion for ensuring the reliability and security of systems.
  • Ability to develop and implement processes and tools to improve incident detection, response, and resolution.
  • Excellent communication and collaboration skills.
  • Ability to provide training and development opportunities for team members.


  • Veracruz, Veracruz-Llave, México Socotra, Inc. A tiempo completo

    About the RoleSocotra, Inc. is seeking a highly skilled and motivated Engineering Manager to lead our Incident Response Team. As a key member of our security organization, you will be responsible for managing a team of engineers dedicated to identifying, responding to, and mitigating incidents that impact our services.Key ResponsibilitiesTeam Leadership:...


  • Veracruz, Veracruz-Llave, México Engie Group A tiempo completo

    Regional Team Lead Network OperationsWe are seeking an experienced and proactive Regional Team Lead to manage our team of experts and First Level Escalation Engineers. This position plays a crucial role in ensuring seamless IT support across various time zones as part of our follow-the-sun model.Key Responsibilities:Team Management: Lead and mentor a team of...


  • Veracruz, Veracruz-Llave, México Megaport A tiempo completo

    Job DescriptionAbout the RoleMegaport is seeking a highly skilled and experienced Technical Customer Support Team Lead to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesCoach...


  • Veracruz, Veracruz-Llave, México Engie Group A tiempo completo

    Job DescriptionJob Title: Regional Team Lead Network Operations ManagerJob Summary:We are seeking an experienced and proactive Regional Team Lead to manage our team of experts and First Level Escalation Engineers. This position plays a crucial role in ensuring seamless IT support across various time zones as part of our follow-the-sun model.Key...


  • Veracruz, Veracruz-Llave, México Hsbc A tiempo completo

    About the RoleWe are seeking an experienced professional to join our team in the role of Data Loss Prevention Operations Lead at Hsbc. This is a critical position that requires a strong understanding of information security and data protection.Key ResponsibilitiesIncident Management: Manage the triage and escalation of data loss prevention events with local...

  • Media Manager

    hace 2 días


    Veracruz, Veracruz-Llave, México Dentsu A tiempo completo

    Job Summary:The Media Manager - Team Lead will be responsible for overseeing a team of media planners and collaborating with the Account Director to ensure the team's success. This role requires a strong understanding of client objectives and agency trading implications.Key Responsibilities:Team Management: Manage team members to deliver their individual...

  • Editorial Team Lead

    hace 2 días


    Veracruz, Veracruz-Llave, México Nielsen A tiempo completo

    About NielsenWe're a global leader in providing entertainment information, creating industry-leading databases of TV, movie, and music metadata. Our team is passionate about empowering our associates to succeed and grow in their careers.About the RoleThe Editorial Team Lead will be responsible for leading our Editorial team, providing guidance, and...


  • Veracruz, Veracruz-Llave, México Hsbc A tiempo completo

    {"title": "Data Loss Prevention Operations Lead", "description": "Protecting HSBC's Global AssetsHSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to...


  • Veracruz, Veracruz-Llave, México Cisco A tiempo completo

    About the RoleThe DevOps team at Cisco plays a crucial role in ensuring business continuity and enhancing the productivity of developers. Our mission is to establish and maintain secure and efficient systems for managing infrastructure and accounts controlling access to organizational resources. The team provides a seamless experience for all members of the...


  • Veracruz, Veracruz-Llave, México Ford A tiempo completo

    Job DescriptionAt Ford, we're seeking a highly skilled Technical Project Manager to lead our Dev Enablement ecosystem. This role involves overseeing several DevSecOps pipelines, including Jenkins, Tekton, and GitHub Actions, as well as various Cloud Native services and components.Key ResponsibilitiesCollaborate with an Agile software engineering team to...

  • Support Manager

    hace 2 días


    Veracruz, Veracruz-Llave, México Opentable A tiempo completo

    {"h1": "Support Manager - Team Lead", "p": "At OpenTable, we're seeking an experienced Support Manager to lead our team of Customer Service Supervisors. As a key member of our operations team, you'll be responsible for coaching and motivating team members to deliver exceptional customer experiences. If you have a passion for leadership and a proven track...


  • Veracruz, Veracruz-Llave, México Mastercard A tiempo completo

    Technical Support Team Lead - Afternoon ShiftAbout the RoleWe are seeking a highly skilled Technical Support Team Lead to join our team in Mexico. As a Technical Support Team Lead, you will be responsible for ensuring compliance with service levels agreed with our customers and achieving high levels of satisfaction over the entire service life cycle.Key...

  • Senior Team Lead

    hace 4 días


    Veracruz, Veracruz-Llave, México Lionbridge Technologies, Inc. A tiempo completo

    {"h3": "Senior Team Lead Job Description", "p": "At Lionbridge Technologies, Inc., we are seeking a highly skilled Senior Team Lead to join our team. As a Senior Team Lead, you will play a pivotal role in ensuring the quality and efficiency of our testing operations. Your responsibilities will include leading and coordinating a team of professionals to...

  • Sales Team Lead

    hace 6 días


    Veracruz, Veracruz-Llave, México Lalamove A tiempo completo

    About LalamoveLalamove is a technology company that connects drivers and customers through its platform. We believe in the power of community and strive to make delivery fast and simple.Job SummaryWe are seeking a Sales Team Lead to join our team in Sisli, Turkey. As a Sales Team Lead, you will be responsible for leading our Field Force team to achieve...

  • **Support Team Lead**

    hace 2 semanas


    Veracruz, Veracruz-Llave, México Opentable A tiempo completo

    About the RoleWe are seeking an experienced Support Manager to join our team at OpenTable. As a Support Manager, you will be responsible for leading a team of Customer Service Supervisors and ensuring the delivery of exceptional customer experiences.Key ResponsibilitiesLead a team of Supervisors who are each developing teams of 10 Customer Service...

  • Engineering Manager

    hace 2 días


    Veracruz, Veracruz-Llave, México Backbase Inc. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Engineering Manager to lead our software engineering teams at Backbase Inc. As a key member of our leadership team, you will be responsible for defining and promoting the team's ways of working, hiring, and training strategies.Key ResponsibilitiesLead and grow a best-in-class functional team of...


  • Veracruz, Veracruz-Llave, México Iron Mountain A tiempo completo

    About Iron MountainWe're a leading provider of data management and information governance solutions, dedicated to helping organizations preserve their valuable assets and protect their data privacy. Our mission is to empower businesses to make informed decisions and drive growth through expert, sustainable solutions.Job SummaryWe're seeking a skilled...


  • Veracruz, Veracruz-Llave, México Iron Mountain A tiempo completo

    Job Summary:The Incident and Problem Senior Analyst will play a crucial role in our Global IT Service Management Team at Iron Mountain, ensuring the smooth operation of IT services by swiftly detecting, responding to, and mitigating service-impacting events. This position is ideal for those with a background in infrastructure or application support, ready to...

  • Sales Team Lead

    hace 4 días


    Veracruz, Veracruz-Llave, México Lalamove A tiempo completo

    About LalamoveLalamove is a technology company that connects drivers and customers through its platform. We believe in the power of community and strive to make delivery fast and simple.Our MissionWe aim to make Lalamove synonymous with delivery and impact local communities worldwide. We have scaled our efforts across Asia, Latin America, and are now...

  • Sales Team Lead

    hace 2 días


    Veracruz, Veracruz-Llave, México Lalamove A tiempo completo

    About LalamoveLalamove is a technology company that connects drivers and customers through its platform. We believe in the power of community and strive to make delivery fast and simple.Our MissionWe are on a mission to impact local communities by providing innovative solutions for delivery needs. We have scaled our efforts across Asia, Latin America, and...