Operations Manager, Fulfillment Center
hace 3 días
About the Role:
Servicios Comerciales Amazon Mexico S. De R.L. De... is seeking a highly skilled and experienced Operations Manager to join our team at our Fulfillment Center. As an Operations Manager, you will be responsible for leading and developing a team of Amazon Associates in a distribution warehouse environment.
Key Responsibilities:
- Lead, manage, and develop a team of 20 to 50 Amazon Associates
- Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
- Create, manage, and support recognition and communication programs
- Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
- Ensure procedures are followed for building security and product loss prevention
- Partner with the management team to establish and maintain quality control standards
- Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
Requirements:
- 1+ Years of experience as a people Manager
- 3+ Years of General Experience
- English Skills (B2+)
- Bachelor's degree or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Solid experience managing department ́s KPIs and driven results
- Ability to work weekends, holidays, and/or overnight shifts
- Ability to work overtime both in peak season and as needed
Preferred Qualifications:
- Bachelor's degree in business, engineering, operations, supply chain, transportation or related
- Logistics Background from Operations environment, preferably from First-Middle Mile Ops
- MBA or equivalent
- Lean Manufacturing Techniques
- Advanced English Proficiency (C1+)
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