Operations Manager, Fulfillment Center

hace 3 días


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. De R.L. De... A tiempo completo

About the Role:

Servicios Comerciales Amazon Mexico S. De R.L. De... is seeking a highly skilled and experienced Operations Manager to join our team at our Fulfillment Center. As an Operations Manager, you will be responsible for leading and developing a team of Amazon Associates in a distribution warehouse environment.

Key Responsibilities:

  • Lead, manage, and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Requirements:

  • 1+ Years of experience as a people Manager
  • 3+ Years of General Experience
  • English Skills (B2+)
  • Bachelor's degree or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Solid experience managing department ́s KPIs and driven results
  • Ability to work weekends, holidays, and/or overnight shifts
  • Ability to work overtime both in peak season and as needed

Preferred Qualifications:

  • Bachelor's degree in business, engineering, operations, supply chain, transportation or related
  • Logistics Background from Operations environment, preferably from First-Middle Mile Ops
  • MBA or equivalent
  • Lean Manufacturing Techniques
  • Advanced English Proficiency (C1+)


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